Mail Services Associate Lead

The Millennium Group•Raleigh, NC

About The Position

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Requirements

An associate degree is preferred; however, a high school diploma or equivalent is also acceptable.
Previous experience leading a team in an office environment is essential.
Minimum of 2-5 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
Excellent customer service skills; must possess a "can do" attitude.
Excellent communication skills both verbal and written.
Ability to effectively work individually or in a team environment.
Competency in performing multiple functional tasks.
Attention to detail.
Ability to handle mail or hand cart, as well as flatbed.
Must be able to lift up to 50 pounds.

Responsibilities

Supervise and support office services and courier staff
Utilize handheld devices and other technology to track package information, floor check-ins/check-outs, and perform data collection.
Oversee site courier performance
Perform administrative tasks using software such as Microsoft Excel, Word, and other office management tools.
Handle all materials received in the mail room (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
Prepare and process outbound courier shipments using computer or service provider's equipment (such as UPS).
Deliver, pickup, and transport materials within, between, to, and from various departments.
Pickup outbound boxes and packages from internal customer locations.
Ability to sort items into categories according to established methods.
Prepare items for processing, shipment or transportation.
Enter activity data in logs, maintain records.
Ensure all safety procedures are followed at all times.
Ensure the office environment is organized, safe, and welcoming for employees and visitors.
Other duties as assigned by manager.