Mail Services Assistant

Carlow University•Pittsburgh, PA

1d•Onsite

About The Position

Carlow University is accepting applications for a part-time Mail Services Assistant . The Mail Services Assistant supports the Mail Services Manager in delivering efficient, accurate, and secure daily mail operations for Carlow University. This role plays a critical part in ensuring timely and reliable mail and package services for faculty, staff, Residence Halls, and the Sisters of Mercy. The Mail Services Assistant contributes to an organized, customer-focused, and safety-conscious mailroom environment while supporting continuous improvement of mail services operations. Essential Functions:

Requirements

High school diploma or GED required

Responsibilities

Sort, process, track, and distribute incoming and outgoing mail and packages including interdepartmental mail, USPS, UPS, FedEx and other campus deliveries
Provide consistent, professional, and responsive customer service
Safely and efficiently operate mail services equipment and software
Monitor postage machine balance to ensure timely replenishment
Maintain systems and procedures with current technology to ensure efficient and organized processes
Identify operational challenges or inefficiencies present and implement solutions under the direction of the Mail Services Manger
Ensure established controls and security measures are consistently followed to protect University mail, property, and related assets.
Assist in development, documentation, and maintenance of mail services operation and administrative policies and procedures
Track inventory and order mail services supplies as needed
Train and oversee student employees under the direction of the Mail Services Manager
Demonstrate an understanding of and commitment to the mission, core values, and traditions of Carlow University and the Sisters of Mercy