Mail & Delivery Services Representative

Blaze Credit Union•Falcon Heights, MN

5d•$21 - $23•Onsite

About The Position

This position will report to the Mail & Delivery Services Supervisor and manage and distribute interoffice mail, manage the supply system, handle return mail for the Credit Union as well as special projects and duties to help support effective department operation.

Requirements

Minimum High School degree or equivalent
Microsoft Office
Ability to give and obtain information, as well as advise or refer
Ability to complete simple math skills
Ability to understand banking computer systems
Ability to enter data with a high level of accuracy
Ability to interact/respond to members/staff politely based on a general ‘script’; written communications are templated
Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; travel to designated offices; lift up to 40 lbs.

Responsibilities

Process and manage Returned Mail
Process returned mail statements/notices in the Core/CRM- DNA
Sort and route department specific returned mail
Manage and distribute interoffice, priority mail and USPS mail delivery
Manage overnight/priority mail distribution system including incoming and outgoing Fed Ex
Handle, distribute and account for interoffice deliveries through courier
Handle, sort and distribute USPS incoming mail
Process outgoing mail through postage meter and manage pick up with USPS
Review billing/invoices for accounts payable for supervisor review
Maintain postage meter equipment
Is a support point of contact for the supply system through Business Essentials
Manages cage supply ordering through [email protected] and supplies through www.wendells.com
Work with Accounting to maintain electronic postage billing system
Review balance
Review invoices
Communication with regional vendor- Quadient
Monitor Courier/Delivery system
Maintain professional communication with courier vendor, QuickSilver for scheduling and maintenance needs
Communicate changes/updates to branch staff if applicable
Coordinate and setup of new locations with courier services
Metering of outgoing mail
Monitor and service business report printing
Monitor and service branch and administrative team outgoing mail
Monitor and service business administrative team FedEx shipment
Manage deliveries and pickups through loading dock
Manage virtual receptionist queue-Teleportivity for lobbies of Larpenteur Admin and WestMinster Admin
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Regular and predictable attendance
Perform other duties as assigned to support effective department operation.
Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back