Mail Processing Senior Support Clerk - Temporary

Kern Family Health Care • Bakersfield, CA

2d

About The Position

Kern Health Systems is dedicated to improving the health status of our members through an integrated managed health care delivery system.

Requirements

• High School Diploma from an accredited school or equivalent.
• Minimum 1 year of office experience.
• General office duties; strong data entry skills.
• Typing skills of 30+NWPM; Required.

Nice To Haves

• Bilingual Spanish/English (Tier I) Certificate preferred.

Responsibilities

• Handle all departmental returned mail by accurately sorting, distributing, logging statistics, and maintaining an organized returned mail file.
• Review and verify incorrect or incomplete addresses in QNXT, update records as needed and ensure timely and accurate re-mailing to the appropriate recipients.
• Maintain strict attention to detail, confidentiality, and efficiency to support reliable mail processing and delivery.
• General knowledge and use of basic office equipment including computers and Microsoft office applications.
• Maintain departmental supplies.
• Retrieve copies of documents from files or scanned documents as requested by staff and other departments.
• Provide data entry support for department as needed.
• Answer and manage incoming phone calls, professionally screen and route inquiries, and ensure timely, courteous communication with clients and internal staff.
• Ability to understand and follow management direction.
• Provide support with photocopying, document preparation, and a variety of special projects, ensuring tasks are completed accurately, efficiently, and in alignment with organizational priorities.
• Adheres to all company policies and procedures related to employment and job responsibilities.
• Perform other job-related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED