Mail Processing Senior Support Clerk - Temporary

KHS•Bakersfield, CA

About The Position

We appreciate your interest in our organization and assure you that we are sincerely interested in your qualifications. A clear understanding of your background and work history will help us potentially place you in a position that meets your objectives and those of the organization. Qualified applicants are considered for positions without regard to race, color, religion, sex (including pregnancy, childbirth and breastfeeding, or any related medical conditions), national origin, ancestry, age, marital or veteran status, sexual orientation, gender identity, genetic information, gender expression, military status, or the presence of a non-job related medical condition or disability (mental or physical). This is a full-time temporary position. If selected, onboarding will be completed through a staffing agency. About us Kern Health Systems is dedicated to improving the health status of our members through an integrated managed health care delivery system.

Requirements

High School Diploma from an accredited school or equivalent.
Minimum 1 year of office experience. General office duties; strong data entry skills.
Typing skills of 30+NWPM; Required.

Nice To Haves

Bilingual Spanish/English (Tier I) Certificate preferred.

Responsibilities

Handle all departmental returned mail by accurately sorting, distributing, logging statistics, and maintaining an organized returned mail file.
Review and verify incorrect or incomplete addresses in QNXT, update records as needed and ensure timely and accurate re-mailing to the appropriate recipients.
Maintain strict attention to detail, confidentiality, and efficiency to support reliable mail processing and delivery.
General knowledge and use of basic office equipment including computers and Microsoft office applications.
Maintain departmental supplies.
Retrieve copies of documents from files or scanned documents as requested by staff and other departments.
Provide data entry support for department as needed.
Answer and manage incoming phone calls, professionally screen and route inquiries, and ensure timely, courteous communication with clients and internal staff.
Ability to understand and follow management direction.
Provide support with photocopying, document preparation, and a variety of special projects, ensuring tasks are completed accurately, efficiently, and in alignment with organizational priorities.
Adheres to all company policies and procedures related to employment and job responsibilities.
Perform other job-related duties as required.