Mail Processing - Coordinator 2

University of New OrleansBaton Rouge, LA
8d$35 - $45

About The Position

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department Eligibility Support Job Summary Job Description • Process Medicaid correspondence sent through the US Postal Service, fax or designated Medicaid email boxes. • Scan and associate metadata, and accept into the Enterprise Document Management System (EDMS). • Enter descriptive case notes into the EDMS based on documentation received. • Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received. • Communicate issues and pertinent information to supervisor as necessary through written and verbal communication. • Lead compilation of monthly productivity reports that track current projects, achievements, and future goals. • Leads the process of documenting workflow, policies and procedures for the mail processing unit. • Develops training manual and leads the training effort for new employees to the unit. • Other tasks as directed.

Requirements

  • Bachelor’s degree or 6 years’ professional experience in lieu of degree.
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Excellent verbal/written communications skills.
  • Team and goal oriented.

Nice To Haves

  • Bachelor’s degree.
  • Minimum two years of professional experience in an office setting.
  • Minimum two years of professional experience in bookkeeping, health care field, or Medicaid program support.

Responsibilities

  • Process Medicaid correspondence sent through the US Postal Service, fax or designated Medicaid email boxes.
  • Scan and associate metadata, and accept into the Enterprise Document Management System (EDMS).
  • Enter descriptive case notes into the EDMS based on documentation received.
  • Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received.
  • Communicate issues and pertinent information to supervisor as necessary through written and verbal communication.
  • Lead compilation of monthly productivity reports that track current projects, achievements, and future goals.
  • Leads the process of documenting workflow, policies and procedures for the mail processing unit.
  • Develops training manual and leads the training effort for new employees to the unit.
  • Other tasks as directed.
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