Mail Processing - Coordinator 2

University of New Orleans • Baton Rouge, LA

6d • $35,000 - $45,000

About The Position

Process Medicaid correspondence sent through the US Postal Service, fax or designated Medicaid email boxes. Scan and associate metadata, and accept into the Enterprise Document Management System (EDMS). Enter descriptive case notes into the EDMS based on documentation received. Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received. Communicate issues and pertinent information to supervisor as necessary through written and verbal communication. Lead compilation of monthly productivity reports that track current projects, achievements, and future goals. Leads the process of documenting workflow, policies and procedures for the mail processing unit. Develops training manual and leads the training effort for new employees to the unit. Other tasks as directed.

Requirements

• Bachelor’s degree or 6 years’ professional experience in lieu of degree.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Excellent verbal/written communications skills.
• Team and goal oriented.

Nice To Haves

• Bachelor’s degree.
• Minimum two years of professional experience in an office setting.
• Minimum two years of professional experience in bookkeeping, health care field, or Medicaid program support.

Responsibilities

• Process Medicaid correspondence
• Scan and associate metadata into the Enterprise Document Management System (EDMS)
• Enter descriptive case notes into the EDMS
• Generate tasks within the LaMEDS system
• Communicate issues and pertinent information to supervisor
• Lead compilation of monthly productivity reports
• Leads the process of documenting workflow, policies and procedures for the mail processing unit
• Develops training manual and leads the training effort for new employees to the unit
• Other tasks as directed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees