Mail Processing Assistant

Gallagher • Lower Allen Township, PA

9d

About The Position

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

How you'll make an impact

Under direct supervision, performs basic claim handling functions to include data entry, bill payment, ordering various reports from outside parties, preparing and filing various required forms. Interacts with clients, attorneys and outside vendors for various reasons including but not limited to gathering data and scheduling appointments. Processing medical only claims as assigned, within requirements set by client service instructions and Gallagher Bassett Best Practices. Work activity includes but is not limited to, review, approval and payment of medical bills and bills from other service providers.

Requirements

• High school diploma or GED and a minimum of 1 year transferrable work experience within an office environment.
• Ability to pass any required licensing exams within three attempts.
• Excellent written, verbal and mathematic skills.
• Working knowledge of current PC software such as Word and Excel.
• Familiar with medical terminology.
• Ability to operate in a team environment with the expectation of enhancing and contributing to the offices overall effectiveness and success.
• Able to maintain strict confidence regarding information contained in assigned work.
• Ability to professionally interact with all levels of branch personnel, as well as, clients, vendors and all other office visitors.

Nice To Haves

• Licensed for all states in which claims are being handled.
• One year relevant Worker's Compensation experience.

Responsibilities

• Performs basic claim handling functions to include data entry, bill payment, ordering various reports from outside parties, preparing and filing various required forms.
• Interacts with clients, attorneys and outside vendors for various reasons including but not limited to gathering data and scheduling appointments.
• Processing medical only claims as assigned, within requirements set by client service instructions and Gallagher Bassett Best Practices.
• Work activity includes but is not limited to, review, approval and payment of medical bills and bills from other service providers.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees