Mail Operations Specialist

FourLeaf Career•Bethpage, NY

1d•$20 - $23

About The Position

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You’ll Do Responsible for the receipt and distribution of external and internal correspondence, packages, and shipments from the US Post Office, FedEx, UPS, Amazon, and other carriers. Maintains mailroom supply inventory and handles order placement for the main office. Prepares large mailings, performs mail merges, and bulk/multi label printing. Core Contributions Handle incoming mail by sorting it according to department, location, or category (e.g., bills, notices, personal) and ensure timely distribution to the appropriate departments. Visit US Post Office 2-3 times per week to pick up company PO Box mail. Sign for registered or certified mail when required. Scan/record all incoming trackable items, capturing details such as carrier, sender, receiver, etc. and final delivery location. Maintain knowledge of mail room operating systems and equipment. Monitor and respond to mail room phone and email inbox. Support the preparation and printing of high-volume mailings, including mail merges and coordinate with departments to facilitate bulk/multi shipping labels. Investigate and locate missing mail pieces, packages, shipments, and other trackable items to determine their status. Responsible for FedEx user updates, password resets, location management, troubleshooting website issues and investigating pick-up issues on behalf of any location. Prepare departmental reports on an as needed basis. Carry out various courier tasks as directed, in a timely fashion. Oversee mailroom supply inventory and coordinate order placement as needed. (e.g., carrier envelopes/packs/boxes, logo envelopes, ink for mail machine, etc). Assets You Will Bring High School Diploma or GED. Valid Driver's License required. < 1 year of experience. Prior experience in mail operations or a related role. Good computer skills, well-organized with attention to detail, ability to perform under pressure, strong communication and literacy skills. Must be able to perform physical tasks in a light-duty work setting, including lifting, carrying, pushing and pulling objects up to 75 pounds. Should have experience operating a hand truck, pallet truck and cart. Computer Skills: MS Office. Familiar with the following programs: Quadient S.M.A.R.T., WTS (Web Tracking System), USPS Gateway, Fedex Web Account, & Fedex Ship Manager Account. The estimated salary for this role is $19.80 to $23.26 per hour. ( FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus. ) What Sets Us Apart? In addition to our comprehensive benefits, we invest in employee connection and well-being through: Competitive 401(k) Tuition and fitness reimbursement programs Flexible work options Volunteer opportunities Executive “Water Cooler Chats” Clubs, sports, and social events Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Requirements

High School Diploma or GED.
Valid Driver's License required.
< 1 year of experience.
Prior experience in mail operations or a related role.
Good computer skills, well-organized with attention to detail, ability to perform under pressure, strong communication and literacy skills.
Must be able to perform physical tasks in a light-duty work setting, including lifting, carrying, pushing and pulling objects up to 75 pounds.
Should have experience operating a hand truck, pallet truck and cart.
Computer Skills: MS Office.
Familiar with the following programs: Quadient S.M.A.R.T., WTS (Web Tracking System), USPS Gateway, Fedex Web Account, & Fedex Ship Manager Account.

Responsibilities

Responsible for the receipt and distribution of external and internal correspondence, packages, and shipments from the US Post Office, FedEx, UPS, Amazon, and other carriers.
Maintains mailroom supply inventory and handles order placement for the main office.
Prepares large mailings, performs mail merges, and bulk/multi label printing.
Handle incoming mail by sorting it according to department, location, or category (e.g., bills, notices, personal) and ensure timely distribution to the appropriate departments.
Visit US Post Office 2-3 times per week to pick up company PO Box mail.
Sign for registered or certified mail when required.
Scan/record all incoming trackable items, capturing details such as carrier, sender, receiver, etc. and final delivery location.
Maintain knowledge of mail room operating systems and equipment.
Monitor and respond to mail room phone and email inbox.
Support the preparation and printing of high-volume mailings, including mail merges and coordinate with departments to facilitate bulk/multi shipping labels.
Investigate and locate missing mail pieces, packages, shipments, and other trackable items to determine their status.
Responsible for FedEx user updates, password resets, location management, troubleshooting website issues and investigating pick-up issues on behalf of any location.
Prepare departmental reports on an as needed basis.
Carry out various courier tasks as directed, in a timely fashion.
Oversee mailroom supply inventory and coordinate order placement as needed. (e.g., carrier envelopes/packs/boxes, logo envelopes, ink for mail machine, etc)