Mail/Imaging Clerk

VOYA Financial Inc. • Minneapolis, MN

50d • Onsite

About The Position

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Getting to Know the Opportunity: The basic function of this job is to prep returned mail and back-end mail, looking up items as needed in the administration systems. In addition, the position involves scanning documents, logging overnights into an overnight database, and assisting with sorting mail and filing case mail as time permits. Please Note: This position has been designated as an essential worker and requires work to be performed full-time in your assigned office (20 S Marquette Ave Minneapolis, MN).

Requirements

• High School Diploma or GED required
• 1+ yr. experience in office, operations or Imaging/mailroom environment
• Ability to routinely lift/ move 20-50 pounds
• Knowledge operating Imaging and Mail Room equipment
• Strong customer service experience
• Ability to multi-task and prioritize work
• Must possess good organizational skills
• Dependable and good team player

Responsibilities

• Preps returned Mail and back-end documents using barcode coversheet appropriate for the task. This included look-up of information in the administration system as needed.
• Logs contents of overnight packages in the overnight tracking database.
• Counts and batches documents for scanning, making sure tasks are appropriately separated.
• Scan documents into the Image system and records batch information. This includes troubleshooting any scanning errors so accurate images move to Indexing and business.
• Assist Mail Services by sorting multiple daily mail drops and filing Case Mail as time permits and volumes dictate.
• Other duties and projects as assigned.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 251-500 employees