Mail Clerk

Acrisure • Springfield, IL

5d • $17 - $17 • Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Acrisure is seeking a mail clerk to support our claims team in Springfield, Illinois. This is a fully on-site role and a great opportunity for someone looking to start their career in an office environment and grow within the insurance industry. In this role, you will help process incoming and outgoing mail, organize documents, and support the claims team with important administrative tasks. You will play a key part in ensuring information is handled accurately and efficiently so claims can be processed without delay. This position is well suited for someone who is dependable, detail oriented, and enjoys working as part of a team. No prior insurance experience is required, training will be provided for the right candidate.

Requirements

• Strong attention to detail and ability to handle documentation accurately
• Ability to manage multiple tasks in a fast paced environment
• Strong organizational and time management skills
• Basic computer skills, including familiarity with Microsoft Office
• Ability to learn new systems and processes quickly
• Ability to work both independently and as part of a team
• Strong communication skills and a positive, team oriented attitude
• Ability to follow direction and adapt to changing priorities
• Previous office or customer service experience is beneficial but not required
• Bilingual skills are beneficial but not required
• High school diploma or equivalent required
• Additional education or coursework is beneficial but not required

Nice To Haves

• Previous office or customer service experience is beneficial but not required
• Bilingual skills are beneficial but not required
• Additional education or coursework is beneficial but not required

Responsibilities

• Open, sort, and scan incoming claims related mail by program and state
• Index and organize mail, emails, and faxes within internal systems
• Prepare and process outgoing mail, including bulk and special handling items
• Perform internal mail pick up and delivery within the office
• Manage documents and ensure accurate transfer into document management systems
• Assist with preparation of mailings and notices to policyholders and agents
• Support the claims team with document handling and administrative tasks
• Provide backup support for incoming calls or customer inquiries as needed
• Maintain accuracy and organization across all mail and document processes
• Complete additional tasks and projects as assigned

Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees