Mail Center Specialist

INTRUST Bank Careers•Wichita, KS

About The Position

At INTRUST Bank, People Come First. Guided by strong character qualities—such as respect, compassion, humility, positivity, and initiative—we work to support one another, serve our customers, and strengthen our communities. Here, your career matters. You’ll find an environment where you’re encouraged to grow, empowered to lead at any level, and supported as you build a meaningful career with a trusted organization. Job Summary: Accurately process daily incoming/outgoing mail for all departments of INTRUST Bank. Prepare bank mailings for various departments of the bank by using mail software and hardware. Monitor equipment and mailings for accuracy and resolves any discrepancies. Scan and audit documents; monitor and resolve requests daily. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s character qualities. Essential Functions: All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. Pick up and deliver mail daily from the post office including the opening of approximately 200 lockboxes. Sort, process, and deliver interdepartmental and external mail, parcels, and other materials. Research incomplete address information. Print daily letters, notices, and special print jobs and manage deadlines. Monitor and resolve document requests daily. Operate mailroom production equipment (printers, inserters, postage meter, mail sorter). Performs basic maintenance as needed. Handle returned mail following set maintenance procedures. Track USPS, FedEx and UPS overnight deliveries using barcode scanner and mail tracking software. Receive and organize and store incoming branch work. Manage document storage by following retention guidelines. Prepare outgoing branch delivery items using shipping software and Brinks mail bags. Reconcile vendor invoices. Maintain a safe and clean working environment. Assist co-workers/other departments when available.

Requirements

High school diploma or equivalent.
1+ year related experience preferred.
Accurately produce high volume of work in a fast-paced environment.
Must multi-task while providing quality service to internal/external customers.
Grasps new concepts and processes quickly and effectively.
Strong attention to detail and ability to meet tight deadlines.
Advanced knowledge of Microsoft applications, i.e., Word, Excel, Outlook, Access, etc.
Must have a valid driver’s license.
Extended period(s) of time viewing personal computer, sitting, standing, and walking.
Occasional lifting up to 50 lbs.
Must be able to hear and speak clearly over the phone.
Must be able to use hands to key information and handle objects.

Responsibilities

Pick up and deliver mail daily from the post office including the opening of approximately 200 lockboxes.
Sort, process, and deliver interdepartmental and external mail, parcels, and other materials.
Research incomplete address information.
Print daily letters, notices, and special print jobs and manage deadlines.
Monitor and resolve document requests daily.
Operate mailroom production equipment (printers, inserters, postage meter, mail sorter). Performs basic maintenance as needed.
Handle returned mail following set maintenance procedures.
Track USPS, FedEx and UPS overnight deliveries using barcode scanner and mail tracking software.
Receive and organize and store incoming branch work.
Manage document storage by following retention guidelines.
Prepare outgoing branch delivery items using shipping software and Brinks mail bags.
Reconcile vendor invoices.
Maintain a safe and clean working environment.
Assist co-workers/other departments when available.