Mail and Receiving Specialist

Wayne State University•Detroit, MI

4d•Onsite

About The Position

Wayne State University is searching for an experienced Mail and Receiving Specialist at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Position Purpose Perform routine duties to ensure mail, packages, freight, interoffice envelopes, etc. are received, prepped/routed, and distributed appropriately throughout campus and the partnering buildings/hospitals that WSU employees work in. Perform routine duties to ensure outbound USPS mail is processed per guidelines and routed appropriately. To accomplish this goal, employees utilize the vehicles from our fleet, mail sorting equipment, accountable mail tracking web-based application, outbound mail postage metering equipment, communication (via phone/email/in-person), and any other departmental resource to accomplish this task. Form and interoffice envelope request fulfillment.

Requirements

High school graduate or an equivalent combination of education or experience.
Entry level - less than a year of job-related experience.
Reasonable knowledge of university procurement procedures.
Some knowledge and experience with power-assisted material handling equipment.
Possession and maintenance of a valid Michigan vehicle operator’s license and satisfactory driving record as determined by university policy.
Some knowledge of university locations.
Must maintain security clearances.
Ability to load, transport, and place objects, up to 70lbs, in appropriate locations in order to receive and process shipments.
Individual must possess a good understanding of current computer and related electronic technologies such as iPads.
Ability to work independently and troubleshoot issues that may arise.
Ability to communicate effectively.
May provide direction to a small number (1-3) of college work study students as needed.

Responsibilities

Collect (and deliver) all USPS university related mail and packages from USPS North End branch. Includes collection of four university department PO boxes. USPS is visited twice daily, Monday – Friday.
Sort mail and packages. Mail goes to the OPEX mail sorting room for processing and then prepared for daily delivery, while barcoded packages get added into the QTRAK package tracking system and staged by delivery route. Process WSU PO items received in the university’s WayneBuy system online. Research unknown mail and packages. Prepare and maintain various shipping records via hard copy and via WayneBuy. Document and input status of shipments received including mail and special documents for hazardout materials received. Throughout the day, sort and process additional accountable (barcoded) package from shipping companies, i.e. Fedex, UPS, Amazon, DHL, Staples, Fisher Scientific, LaserShip, Graphics East, and assortment of freight companies.
Process outbound mail that is received throughout the day on the university's mail metering machines. International mail, flats, and parcels get subsorted for processing/metering off site. Sort inbound interoffice mail and packages.
Delivery of mail and packages to the assortment of WSU buildings and buildings not owned by WSU, but house WSU employees. Also, collection of outbound mail and intra/inter campus deliveries. Accountable mail and package deliveries are scanned at time of delivery via mobile devices tied to our package tracking system. Assist with special requested pick ups/deliveries.
Handle phone (and email) inquiries from WSU employees and shippers. Contact outside vendors, university buyers, and requisitioners regarding status of orders, discrepancies, and shortages, obtain all information to troubleshoot and resolve problems concerning mail and shipments. Prepare and maintain appropriate records and reports.
Fleet vehicle management, i.e. logging miles driven and condition logs. Perform routine maintenance of fleet vehicles, check/add fluids, check tires, wipers and reports if damage noticed. Other routine maintenance on the mail sorting equipment and outbound mail processing equipment as needed.
Other duties as assigned.

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