Madison Cares Graduate Assistant

James Madison University • Harrisonburg, VA

2d

About The Position

Students who participate in this experience will gain understanding of student
affairs as a profession and the influence student affairs has on contemporary
higher education.

Requirements

• Enrolled as a JMU graduate student for the 2026-2027 academic year.
• Student employees must maintain a minimum GPA that keeps them in good standing with their academic program.
• Demonstration of a commitment to diversity, equity and inclusivity both in learning and in practice.
• Demonstration of strong interpersonal, leadership, customer service and administrative skills.
• High ethical standards and strong work ethic.
• Excellent written and verbal communication. Comfortability with providing educational presentations to a variety of groups.
• Able and willing to attend appropriate trainings to access JMU systems.
• Any significant time commitments while employed as a staff member must be discussed and approved by the designated supervisor.
• This is an academic year appointment. The start date for your GA position will be training which will begin on Monday, August 17th. Student will not be expected to work during finals week and student breaks.
• This position requires you to be available for training from 8am–5pm on weekdays between August 17th-25th, 2026.

Responsibilities

• Continuous marketing and outreach to promote and educate university departments, faculty/staff, students, and families on the Madison Cares program. Regularly provide presentations/workshops/outreach events to students, faculty/staff and other groups who request information on the program.
• Maintain caseload of 10-20 students with whom you provide care, direct support, and resource referral to.
• Assisting with the data collection, assessment, and feedback processes for the program to inform best practices.
• Observe and gain an understanding of the coordination of university response to individual students in crisis.
• Support full time staff by providing general assistance to students and parents: interact directly with students and parents both face-to-face, e-mail, and via the telephone; assist students and parents via scheduled appointments, walk-in/call-in contacts and professor notifications; provide guidance in response to specific questions in the form of resource and referral assistance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees