Graduate Assistant - Graduate Admissions

James Madison UniversityHarrisonburg, VA
3d

About The Position

JMU's Graduate School invites applications for a 20-hour-per-week Graduate Admissions Assistant during the AY 2026-2027. The graduate assistant will serve as a member of the Graduate Admissions team within the Office of the Graduate School. This Graduate Assistantship provide 9 credit hours of tuition support each semester, in addition to a stipend. The graduate assistant will participate in an extensive training program during their first semester.

Requirements

  • Computer Skills. Experience performing tasks using complex computer software; ability to quickly master new programs.
  • Organization. Demonstrated ability to independently manage multiple tasks requiring accuracy and attention to detail. Ability to set priorities.
  • Communication. Ability to understand oral and written instructions and effectively communicate orally and in writing.
  • Knowing when to ask for guidance.
  • Work Ethic. Trustworthy, Reliable and ability to maintain a high-level of confidentiality.

Nice To Haves

  • Experience with any or all of the following products: Microsoft Office (Outlook, Word, Teams and Excel) Zoom, PeopleSoft Student Administration, Hyland OnBase.

Responsibilities

  • Making initial domicile determinations (in-state or out-of-state).
  • Drafting customized admission and denial letters using appropriate templates and graduate program recommendations.
  • Correcting data that is uploaded into PeopleSoft Student Administration.
  • Uploading and indexing graduate applications, official transcripts and program requirement materials into Hyland OnBase.
  • Managing final transcript holds and updating admission statuses in PeopleSoft.
  • Maintaining the procedures manual for this position in SharePoint, updating with new processes or the elimination of processes as they occur. This manual is used in training and assisting of new TGS staff.
  • Assuming a leadership role in accurately and efficiently training others who assist with graduate admission processes as requested.
  • Work with the Director of Admissions, Associate Dean or other staff members on special projects.
  • Assist with special events such as the Graduate Awards Event, Graduate Symposium, and commencement ceremonies.
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