Graduate Admissions Associate
About The Position
The Graduate Admissions Associate plays a pivotal role in guiding prospective medical and veterinary students from initial engagement through enrollment. This is a consultative, student-facing role focused on building trust, providing expert guidance, and helping applicants confidently navigate one of the most important decisions of their lives. This position blends high-touch advising, structured evaluation, and conviction-building enrollment support. Graduate Admissions Associate serve as trusted partners to applicants, helping them understand program fit, readiness, and next steps, while also ensuring a smooth and supportive transition from acceptance to matriculation. Advisors may focus primarily on early-stage admissions (prospect through admissions decision) or late-stage enrollment (acceptance through census) based on team needs and individual strengths, while operating under a unified title and skill profile. Success in this role requires emotional intelligence, consultative communication skills, strong judgment, and the ability to guide students with both empathy and clarity.
Requirements
- Bachelor's Degree in business or related field Required.
- 3+ years in admissions, enrollment advising, consultative sales, or student-facing recruitment required.
- Strong consultative communication and relationship-building skills.
- Confident in leading structured conversations and interviews.
- Strong judgment and ability to assess student readiness and fit.
- Ability to guide decisions through trust, credibility, and empathy.
- Collaborative team player with a growth mindset.
- Highly organized with strong follow-up and time management skills.
- Comfortable working in a performance-driven, student-centered environment.
- Proficiency with CRM systems, databases, and Microsoft Office tools.
- Ability to work flexible hours, including occasional evenings or weekends as needed.
- Willingness to travel occasionally and work in a remote/hybrid environment as required.
Nice To Haves
- 3+ years in higher education Preferred.
Responsibilities
- Serve as a primary point of contact and trusted advisor for prospective and accepted students
- Build strong, professional relationships through phone, video, text, email and digital communication
- Lead structured, meaningful conversations that uncover student motivations, goals, concerns, and readiness
- Provide personalized guidance to help students make informed, confident enrollment decisions
- Address hesitation, uncertainty, or barriers with clarity, empathy, and solution-oriented advising
- Conduct structured applicant discovery conversations and document professional evaluations for Admissions Committee review
- Guide applicants through admissions requirements, timelines, and preparation expectations
- Partner with Enrollment Operations to ensure files move efficiently through the review process
- Communicate admissions decisions and next steps with professionalism and care
- Support accepted students through the enrollment process from acceptance to matriculation
- Provide proactive outreach to maintain engagement, momentum, and confidence
- Educate students on enrollment steps including documentation, housing, financial readiness, and program preparation
- Collaborate with student finance, housing, academics, and student services to ensure a smooth transition
- Actively manage a pipeline of prospective and/or accepted students to ensure consistent progress toward enrollment
- Maintain accurate and timely documentation in CRM and student information systems
- Follow structured outreach strategies while tailoring conversations to individual student needs
- Deliver engaging virtual and in person presentations to prospective and accepted students, including webinars, information sessions, and onboarding events, to educate, and inspire confidence
- Travel domestically and internationally to represent the institution at recruitment events, host campus or island tours, and support experiential opportunities for aspiring students
- Partner closely with Admissions Operations, Enrollment, Student Finance, Academics, and Student Services
- Participate in training, coaching, and skill development to continuously improve advising effectiveness
- Share feedback and ideas to enhance the student experience and admissions processes
- Represent institutional values and brand standards in all interactions
- Performs other duties as assigned
- Complies with all policies and standards
Benefits
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Covista’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
