Machinery Service Tech/Mechanic 3

Hawthorne Machinery Co.San Diego, CA
7d$45 - $60

About The Position

With very little or no supervision, will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without re-work. This position requires work to be completed within 110% of any Flat Rate times that are established as targets.

Requirements

  • High school diploma or equivalent provide verification of all formal classroom study or hands on experience related to heavy equipment repairs.
  • Minimum (10) years of experience in the repair of Caterpillar or other heavy equipment products.
  • Successful completion of Level Two Technician program
  • Knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes/rigging equipment.
  • Expert working knowledge of hydraulics and powertrains.
  • Proficient in the repairs of electrical and electronic systems.
  • Ability to provide accurate information to lead/supervisor for quoting.
  • Adapts to changes in the work environment;
  • Manages competing demands;
  • Changes approach or method to best fit the situation;
  • Deals with frequent change, delays, or unexpected events in a professional manner.
  • Must be able to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer for this position.
  • Ability to work unsupervised efficiently and be part of a team environment.
  • Must be able to pass the Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer for this position.
  • Perform the position with pride in professionalism while following Hawthorne’s code of conduct.
  • Possess basic computer knowledge and ability to use service software required in position.
  • Must have valid California Driver’s License with a clean record.
  • Shop Requirements: Valid California Class “C” driver’s license.
  • Field Requirements: Valid California Class “B” driver’s license, if assigned vehicle is required.
  • Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical and electronic systems on Caterpillar equipment.

Responsibilities

  • Analyze and diagnose equipment malfunctions.
  • Remove and install parts, disassemble, and assemble components, and test and adjust assemblies with minimal supervision.
  • Perform Caterpillar updates as directed by Caterpillar, Inc.
  • Analyze all Caterpillar and allied product equipment systems and components for proper operation based on theory of design.
  • Perform new and used equipment start-up for delivery to end-user.
  • Effectively communicate with peers, leads and other staff members.
  • Organize a job in a logical and economical sequence.
  • Utilize Cat Interact and ServiceLink (computer programs) and other online tools as required.
  • Enter labor time daily (ServiceLink).
  • Perform assigned work within the communicated time quoted/flat rated.
  • Conduct customer training in proper use of Caterpillar and other equipment as needed.
  • Complete assigned jobs to meet flat rate times with minimal to no rework.
  • Write service reports that accurately document diagnosis and repairs performed on a daily basis.
  • Attend toolbox meetings as required.
  • Adhere to all company policies.
  • Follow contamination control and OSHA/MSHA rules and regulations.
  • Guide/mentor/train technicians with less expertise in the repairs of Caterpillar machines and systems.
  • Perform other duties as assigned.

Benefits

  • Competitive Compensation
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental and Vision plans
  • Medical Video Appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training
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