M365 Copilot Advanced Solutions Architect

The Kroger Co. • Blue Ash, OH

1d

About The Position

The M365 Copilot Advanced Solutions Architect serves as a strategic advisor and
technical authority, leading the design, deployment, and integration of
Microsoft 365 Copilot and AI driven solutions across the enterprise. As a member
of the Collaboration Products Team, this role partners with the AI Enablement
Team to drive AI adoption and change enablement by translating business
objectives into secure, scalable, and compliant solutions that deliver
measurable business value and ROI.

The role is responsible for leading the design, deployment, and ongoing
management of Microsoft 365 Copilot capabilities, including Copilot Chat,
Copilot Agents, and Copilot Studio, ensuring solutions are secure, scalable, and
aligned to enterprise standards. This position partners closely with business
and technical stakeholders to drive Copilot adoption, enabling sustained usage,
measurable business value, and successful outcomes. Responsibilities include
owning tenant-level Copilot configuration such as licensing, security controls,
data boundaries, and enterprise integrations, as well as designing and
integrating APIs and enterprise systems into AI-enabled workflows. The role
leads Copilot adoption programs through readiness assessments and phased
rollouts, serves as the primary technical liaison across IT teams and partners,
facilitates workshops and architecture reviews focused on responsible AI and
governance, strengthens compliance using Microsoft Purview capabilities.

Role will act as an escalation point for performance and reliability issues, and
mentors team members to continuously improve standards, processes, and
operational maturity.
While the primary focus remains on M365 Copilot and Power Platform, the
expectation is to demonstrate strong expertise in Generative AI, AI Integration,
Prompt engineering, Ethical AI, Natural Language Processing (NLP), Machine
Learning (ML), Model fine-tuning, AI Observability & monitoring, Large Language
models (LLM), Conversational AI and Responsible & Enterprise AI.

Partner with development, product management, architecture, information security
and infrastructure teams to deliver software and technology products that meet
requirements and produce desired business outcomes. Adhere to established
architectural principles and associated processes for adopting new technology or
integrating with a new third-party solution. Advise product management on
technology specific aspects of product roadmap development and recommend
adoption of emerging technology appropriate to stated goals. Demonstrate the
company's core values of respect, honesty, integrity, diversity, inclusion and
safety.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into
what today is the nation’s largest grocer with nearly 2,800 stores in 35 states
operating under 28 different names. As America’s grocer, we take pride in
bringing diverse teams with a passion for food and people together with one
common purpose: To Feed the Human Spirit. With a history of innovation, we work
tirelessly to create amazing experiences for our customers, communities AND each
other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to
create your own recipe for success at work and in life. We help feed your future
by providing the value and care you need to grow. If you’re caring,
purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a
fresh opportunity for you. Apply today to become part of our Kroger family!

Responsibilities

• Leading the design, deployment, and ongoing management of Microsoft 365 Copilot capabilities, including Copilot Chat, Copilot Agents, and Copilot Studio, ensuring solutions are secure, scalable, and aligned to enterprise standards.
• Partnering closely with business and technical stakeholders to drive Copilot adoption, enabling sustained usage, measurable business value, and successful outcomes.
• Owning tenant-level Copilot configuration such as licensing, security controls, data boundaries, and enterprise integrations
• Designing and integrating APIs and enterprise systems into AI-enabled workflows.
• Leading Copilot adoption programs through readiness assessments and phased rollouts
• Serving as the primary technical liaison across IT teams and partners
• Facilitating workshops and architecture reviews focused on responsible AI and governance
• Strengthening compliance using Microsoft Purview capabilities
• Acting as an escalation point for performance and reliability issues
• Mentoring team members to continuously improve standards, processes, and operational maturity.
• Partnering with development, product management, architecture, information security and infrastructure teams to deliver software and technology products that meet requirements and produce desired business outcomes.
• Adhering to established architectural principles and associated processes for adopting new technology or integrating with a new third-party solution.
• Advising product management on technology specific aspects of product roadmap development and recommend adoption of emerging technology appropriate to stated goals.
• Demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed