M365 Applications Administrator
About The Position
Responsible for the effective implementation, configuration, maintenance, and support of Microsoft 365 applications. Your role involves ensuring seamless upgrades, collaboration and productivity by optimizing the usage of Microsoft 365 applications. You will work closely with various teams to understand business requirements and implement Microsoft 365 solutions that enhance the overall efficiency and effectiveness of the platform. The Application Administrator is responsible for day-to-day administration and support of assigned applications including scripting, configuration, integrations and administration. Works with leadership to develop technical solutions that satisfy the business needs of the department. Works closely with other departments, System Administrators, and Application Analysts. Monitors system health, usage, compliance, administration and maintenance of production, test and development application platforms. Configures and manages application usage, data integrity and system software release levels while working with application vendors for configuration, enhancement requests and support escalations. Builds requested items and tasks using workflows and other tools to manage processes. Develops systems integrations and process automation. Creates process documentation for team and provides internal training to team members. Generates reports and Key Performance Indicator (KPI) analysis as needed. Provides 24x7 on call support as part of a scheduled rotation with other team members.
Requirements
- Bachelor's degree in an Information Technology (IT) related field required.
- Three years of experience in systems administration.
- Operations experience supporting applications deployed in a multi-server environment and fluency in networking principals and implementations.
- Proven fault identification and analysis skills, critical thinking, ability to troubleshoot technologies.
- When applicable, may need a valid driver's license. If valid driver's license is required, must maintain a good driving record.
Nice To Haves
- Project management experience preferred.
- Experience with on premise and/or cloud-based Systems Administration preferred.
- Software development experience strongly encouraged.
- Information Technology Infrastructure Library (ITIL) certification preferred.
Responsibilities
- Effective implementation, configuration, maintenance, and support of Microsoft 365 applications
- Ensuring seamless upgrades, collaboration and productivity by optimizing the usage of Microsoft 365 applications
- Work closely with various teams to understand business requirements and implement Microsoft 365 solutions that enhance the overall efficiency and effectiveness of the platform
- Day-to-day administration and support of assigned applications including scripting, configuration, integrations and administration
- Works with leadership to develop technical solutions that satisfy the business needs of the department
- Works closely with other departments, System Administrators, and Application Analysts
- Monitors system health, usage, compliance, administration and maintenance of production, test and development application platforms
- Configures and manages application usage, data integrity and system software release levels while working with application vendors for configuration, enhancement requests and support escalations
- Builds requested items and tasks using workflows and other tools to manage processes
- Develops systems integrations and process automation
- Creates process documentation for team and provides internal training to team members
- Generates reports and Key Performance Indicator (KPI) analysis as needed
- Provides 24x7 on call support as part of a scheduled rotation with other team members
Benefits
- Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Number of Employees
5,001-10,000 employees
