M365 Administrator

Woongjin • Duluth, GA

2d

About The Position

Support Microsoft 365 implementation, operation, and technical support Manage core M365 services including OneDrive, SharePoint, and Teams Analyze user and system issues, implement solutions, and prevent recurrence Maintain documentation on operations, incidents, and improvements Collaborate with internal teams and customers

Requirements

• 3+ years of experience in Microsoft 365 implementation, operation, and technical support
• Experience managing core M365 services including OneDrive, SharePoint, and Teams
• Experience handling user issues including root cause analysis, resolution, and prevention
• Experience documenting operation history, incidents, and improvement reports
• Strong communication skills with operations teams and customers
• Candidates who meet partial qualifications may still apply

Nice To Haves

• Experience with AD / Exchange / M365 hybrid environments
• Experience designing and operating Microsoft 365 security policies Azure AD (Entra ID), Conditional Access MIP, DLP, MCAS (Defender for Cloud Apps) Intune, SCCM
• Experience with PowerShell automation or process improvement
• Experience working with Microsoft support and vendors
• Experience supporting large-scale enterprise environments

Responsibilities

• Support Microsoft 365 implementation
• Support operation
• Support technical support
• Manage core M365 services including OneDrive, SharePoint, and Teams
• Analyze user and system issues
• Implement solutions
• Prevent recurrence
• Maintain documentation on operations, incidents, and improvements
• Collaborate with internal teams and customers

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed