LVN Service Coordinator - Telephonic Role - Remote in Texas

UnitedHealth Group•Sugar Land, TX

10d•$23 - $42•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. In this LVN Care Coordinator role, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. This is a telephonic position with no travel. If you are located in TX, you will have the flexibility to work remotely as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Current, unrestricted LPN/LVN license in the state of Texas
2+ years of clinical experience in a health care role
Intermediate level of proficiency with Microsoft Office including Microsoft Word, Excel and Outlook (ability to create, edit, save and send documents, spreadsheets and emails)
High speed internet in residence
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nice To Haves

Experience with electronic charting
Experience with arranging community resources
Field based work experience
Background in managing populations with complex medical or behavioral needs
Proven bilingual skills

Responsibilities

Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, lease restrictive level of care
Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
Manage the care plan throughout the continuum of care as a single point of contact
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team