LVN Intake & Care Coordination

ComForCare Home Health Care (North San Diego)San Diego, CA
20h

About The Position

You can help patients live their best life possible! Our patients come to ComForCare to receive top quality care but they stay because we are family. We believe that caring for patients is a work of heart. Each patient is treated with dignity and respect, we honor who our patients are and how they want to be treated. We are always present and engaged, and we hold ourselves to the highest standards of professionalism, compliance, and safety to ensure the best outcomes. Our goal is to delight, inspire, and have fun! Reports directly to the Administrator and collaborates closely with the Director of Nursing. What you will be doing:

Requirements

  • Active California LVN license required.
  • Minimum of 1 year of home health experience (Medicare-certified agency preferred).
  • Strong knowledge of OASIS, 485s, Plan of Care, and CMS compliance guidelines.
  • Proficiency in electronic medical records (EMR) and scheduling software.
  • Exceptional interpersonal and communication skills, with the ability to build positive relationships with patients, families, and healthcare professionals.
  • Compassionate, detail-oriented, and able to multitask efficiently in a fast-paced home health environment.
  • Valid California driver’s license, auto insurance, and reliable transportation.

Nice To Haves

  • Prior intake/referral experience in home health or hospice strongly preferred.

Responsibilities

  • Conduct patient intake and collect required clinical and demographic information; ensure accurate and timely documentation in the EMR
  • Coordinate and schedule home health visits based on established plans of care and clinician availability.
  • Serve as a friendly point of contact for patients, families, referral sources, and clinicians
  • Verify insurance eligibility and authorizations in collaboration with billing and administrative teams
  • Support nursing staff with care coordination and documentation tasks
  • Communicate with physicians regarding verbal orders, clarifications, and plan of care updates per agency protocol.
  • Track Start of Care (SOC), Recertifications, and Discharges and follow up on missing documentation or physician orders.
  • Maintain clear communication between clients, families, case workers, and healthcare providers
  • Assist with patient education and smooth transitions into home health services
  • Monitor patient records and ensure compliance with agency policies, Medicare, and HIPAA guidelines
  • Participate in team meetings, case conferences, and care coordination discussions
  • Provide high-quality, compassionate support to patients, families, and staff
  • Perform all duties within the scope of an LVN license in accordance with California regulations and agency policies, under appropriate supervision.

Benefits

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development
  • Paid Time Off (based on eligibility)
  • Cash Bonuses & Recognition
  • Paid Training
  • Paid travel time
  • Continuing Education Reimbursement
  • Flexible hours
  • Career Growth Opportunities
  • Health insurance (based on eligibility)
  • California retirement plan (CalSavers)
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