Luxury Timepiece Sales Specialist - TAG Heuer - Crabtree Valley Mall

REEDS Jeweler•Raleigh, NC

73d•Onsite

About The Position

At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences-offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutique with TAG Heuer. Known for its cutting-edge technology, bold design, and rich motorsport heritage, TAG Heuer represents the perfect fusion of precision and performance. This iconic Swiss brand shares our passion for excellence, making it a natural fit within the REEDS portfolio of luxury offerings. Raleigh is a thriving part of North Carolina's Research Triangle, consistently ranked among the best cities to live and work. Crabtree Valley Mall and Triangle Town Center serve as major retail hubs, drawing steady year-round customers who appreciate excellent service and brand variety. The TAG Heuer Boutique at Crabtree offers a specialized environment for timepiece experts and luxury retail professionals. Raleigh's growing tech industry, diverse professional community, and vibrant culture provide exceptional opportunities for career growth. This boutique is exclusively operated by REEDS Jewelers under the TAG Heuer brand, offering an opportunity to lead a store dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We're looking for an energetic and driven Timepiece Sales Specialist to join our team, deliver an exceptional client experience, and represent the excellence of the TAG Heuer brand. This is more than a sales role - it's a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment.

Requirements

3+ years of experience in luxury retail, timepieces, or jewelry
Proven ability to exceed sales goals while building brand loyalty
Strong selling, communication, and relationship-building skills
Proficient in POS systems, Microsoft Office, and digital communication tools
Availability to work a flexible schedule including evenings, weekends, and holidays
High School Diploma or equivalent
Ability to stand long durations of time and carry up to 30 lbs.
Legal authorization to work in the U.S.

Nice To Haves

Experience with premium timepiece brands
GIA coursework or certifications
Deep passion for horology and creating elevated, memorable client experiences

Responsibilities

Deliver on personal and store sales goals, KPIs, and profitability
Serve as a brand ambassador and product expert on the sales floor
Maintain expert knowledge of product features, brand heritage, and timepiece technology
Support merchandising, inventory management, and promotional execution
Create a client-first culture centered on luxury service and personalized experiences
Manage an appointment-driven selling model and cultivate long-term client relationships
Participate in personalized client outreach and clienteling efforts
Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty
Collaborate with corporate teams on marketing and community engagement
Partner with leadership to support a high-performing team culture
Provide peer support, share product knowledge, and foster team collaboration
Participate in ongoing training for selling skills and client service excellence
Ensure accurate inventory management, POS system usage, and shrink control
Maintain boutique visual standards, presentation, and organization
Execute store operations efficiently and professionally