Luxury Jewelry and Timepiece Sales Professional, Mayfaire Town Center

REEDS Jewelers•Wilmington, NC

1d•Onsite

About The Position

Luxury. Innovation. Opportunity. At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. We are seeking a Luxury Sales Professional to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It’s an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations. Wilmington offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Mayfaire Town Center serves as a key retail destination, drawing consistent local shoppers and seasonal visitors looking for high-quality shopping experiences. Luxury sales professionals build strong client relationships in this supportive and growing market. Wilmington’s beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle.

Requirements

Experience in luxury or client-centric retail required; fine jewelry or timepiece background strongly preferred
A strategic sales mindset and motivation to continuously elevate personal performance
Proven success in customer service with a refined, global, and diverse clientele
Strong interpersonal skills with a passion for relationship building and client development
Self-starter who thrives in a fast-paced, dynamic environment and welcomes new challenges
Creativity, adaptability, and a proactive approach to problem-solving
Must be legally eligible to work in the U.S.
Must be able to sit or stand for extended periods as required

Responsibilities

Create memorable, one-on-one client experiences by delivering personalized, high-touch service
Act as a trusted advisor by understanding each client’s story, style, and preferences
Build and maintain meaningful relationships with a global and diverse clientele
Meet and exceed individual sales goals while contributing to overall store success
Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools
Collaborate with team members to ensure every client interaction is seamless and unforgettable
Continuously improve product knowledge to confidently present luxury jewelry and timepieces
Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection
Participate in ongoing training programs designed to sharpen your luxury sales expertise
Represent REEDS’ brand and values through polished communication, presentation, and service
Take a proactive and creative approach to problem-solving and client engagement
Work collaboratively in a team-focused environment to achieve shared goals
Demonstrate curiosity, adaptability, and a strong desire to learn and grow
Support in-store events and brand activations to enhance visibility and client excitement
Uphold the visual and operational standards of a luxury retail space

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes paid time off, health, dental, life, disability insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

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