LTD Case Specialist

MetLife • Oriskany, NY

38d • Hybrid

About The Position

Job Location: Must be commutable distance to MetLife Office - Oriskany NY In office once a month for office meetings Principal Responsibilities: Manages assigned caseload of long-term disability (LTD) claims. Determines whether to suspend, terminate, or pay claims. Updates current claims records (inputs data). Evaluates claimant eligibility via information received from claimant, attending physician, and employer. Follows plans to closure. Follows established claim policies and practices to resolve claims and issues. Performs other related duties as assigned or required. Supervisory Responsibilities: None.

Requirements

• High school diploma or equivalent
• 1+ years customer service experience

Nice To Haves

• Excellent communications skills
• Ability to prioritize and multitask
• Ability to think abstractly
• Keyboarding skills

Responsibilities

• Manages assigned caseload of long-term disability (LTD) claims.
• Determines whether to suspend, terminate, or pay claims.
• Updates current claims records (inputs data).
• Evaluates claimant eligibility via information received from claimant, attending physician, and employer.
• Follows plans to closure.
• Follows established claim policies and practices to resolve claims and issues.
• Performs other related duties as assigned or required.

Benefits

• Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families.
• We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees