LTD Benefit Specialist (PLADS)

Aflac, Incorporated•Columbus, GA

3d•$60,000 - $80,000•Remote

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? Acting with Integrity Communicating Effectively Pursuing Self-Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations

Requirements

Strong math aptitude required
Proficient in Microsoft office products with strong Excel skills
Strong teamwork skills
Strong analytical skills with attention to detail
Highly developed written and verbal communication skills
Strong Customer orientation – focus and desire to provide excellent customer service
High School Diploma or equivalent
Two to five years of work related experience
Or an equivalent combination of education and experience

Nice To Haves

Group Disability Experience, preferred
Bachelor's Degree Business Administration or related field
LTD Group Product Knowledge

Responsibilities

Calculates pre-disability earnings, COLAs, deductions, offsets, overpayments, underpayments and other and ongoing financial work in accordance with the provisions in the group disability policies.
Responsible for the application of policy provisions related to pre- and post-disability financial calculations.
Provides an ongoing review of claimant return to work earnings calculations.
Reviews offset coding in the claims payment system for known offsets and adjusts as necessary.
Reviews and ensures the accuracy of the benefit components in the claims payment systems.
Reviews documentation and coding for the disability benefit taxability, including FIT, SIT, FICA.
Demonstrates strong communication around financial aspect of claim to be available to the Case Managers for calculation explanations.
Makes Policyholder/ Insured calls as necessary and appropriate to obtain missing financial information
Performs other duties as required.

Benefits

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO to be used for any reason
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being