LTCR Assistant Regional Director - Community Programs

TX-HHSC-DSHS-DFPS•Austin, TX

1d•Hybrid

About The Position

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Assistant Regional Director - Community Programs – Starting Market Rate Salary $ 111,208.61 Performs complex managerial work, provides direct support to the Regional Director, and manages services related to planning, coordinating, and executing the licensing and regulation of Intermediate Care Facilities (ICFs), home health agencies, hospice agencies and other community providers. This position also manages services related to the planning, coordinating, and executing the certification activities and regulation of Home and Community-based Services (HCS), Texas Home Living (TxHmL) waiver programs. This position will also support the Regional Director and manage Provider Investigation units who conduct abuse, neglect, and exploitation investigations. The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Requirements

Knowledge of state and federal regulatory standards and procedures, survey techniques and principles for programs regulated by Regulatory Services.
Ability to work cooperatively as a member of the statewide Survey Operations Management Team to plan, organize, implement, and evaluate a complex and diverse regulatory services program throughout the state.
Ability to recruit and retain qualified staff at all levels to carry out the required regulatory functions in the regional office(s).
Ability to establish and maintain effective professional working relationships with managers, team members, external stakeholders, and others.
Ability to analyze complex sets of data and information and make appropriate decisions regarding compliance of a provider with prescribed licensure and certification requirements.
Ability to communicate professionally and effectively, both orally and in writing.
Ability to manage large volumes of activities on a daily basis.
Ability to complete multiple tasks with competing deadlines.
Ability to take initiative as needs dictate to problem solve, complete tasks, and assist team members.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Skill in operating personal computers and software.
Must successfully complete state and federal training and become qualified to conduct surveys independently in the federal intermediate care facility program within the first 12 months of employment.
Bachelor's degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, nursing, medicine, or a discipline related to developmental disabilities or gerontology. Experience in a Texas state agency long term-care regulatory program may be substituted on a year for year basis for the required education, with a maximum substitution of four years.
A minimum of 4 years’ experience with HHSC Regulatory Services. If the applicant is substituting four years of experience for the required education, an additional four years’ experience in a regulatory program is not required.
A minimum of 3 years’ experience in managing a team of professional staff.
Flexibility in work hours required for this position. Must be willing to work hours other than 8-5, M-F. Must be able to travel as needed to the full regional service area for job responsibilities. Must have reliable transportation.
All applicants must pass a fingerprint criminal background check.

Responsibilities

Under the direction of the Regional Director, the Assistant Regional Director develops and implements techniques for evaluation of business functions and unit activities.
Plans, develops, participates in, evaluates, manages, and monitors the performance of regulatory functions.
Develops and monitors performance standards for assigned area.
Manages and supervises day-to-day activities of unit staff including monitoring output. Ensures unit staff comply with policies and procedures. Provides direct oversight of scheduling created by program managers.
Manages the implementation of changes resulting from legislation, policies and procedures, special projects, and rule changes.
Reviews and approves recommended facility actions affecting licensure and certification and performs reviews of licensing/certification recommendations.
Reviews/approves quality assurance committee decisions.
Communicates on a complex level with others (internally or externally) to provide, exchange, or verify information, answers inquiries, addresses issues, or resolves problems or complaints.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
In the event of emergency licensure or contract action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care.
Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers.