Assistant Director of Community Programs

AABR INC•New York, NY

6h•$70,000 - $75,000•Onsite

About The Position

The Assistant to the Director of Community Programs provides high-level administrative, operational, and coordination support to the Director overseeing the Program Without Walls (PWOW) and Community Habilitation programs. This role is integral to ensuring day-to-day operational continuity, regulatory compliance, and effective communication across programs, staff, families, and external stakeholders. The position supports strategic execution by managing documentation, tracking performance metrics, and assisting with staffing, logistics, and compliance functions.

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services, or a related field (preferred).
Strong administrative, organizational, and coordination skills.
Ability to manage multiple priorities in a fast-paced, compliance-driven environment.
Excellent written and verbal communication skills.
Demonstrated ability to support leadership-level decision-making.
Strong organizational and time-management skills.
High attention to detail and documentation accuracy.
Professional judgment, discretion, and confidentiality.
Ability to collaborate effectively across multidisciplinary teams.
Commitment to person-centered planning and community integration.

Nice To Haves

Knowledge of OPWDD regulations and community-based program requirements.
Experience supporting Community Habilitation or similar human services programs.
Familiarity with billing, documentation, and compliance processes.

Responsibilities

Support the Director in the daily oversight of PWOW and Community Habilitation programs across Queens, Long Island, and the Bronx.
Prepare, maintain, and track reports, schedules, assessments, and operational documentation.
Coordinate and document meetings, including Life Plan meetings and committee participation.
Monitor program activities and provide regular updates to ensure quality assurance and regulatory alignment.
Assist with monitoring billing processes, assessments, and staffing compliance within Community Habilitation programs.
Coordinate recruitment, interview scheduling, onboarding logistics, and training documentation.
Maintain staff performance records and assist with evaluation processes under the Director’s guidance.
Track staffing coverage and support scheduling adjustments to ensure program continuity.
Draft professional correspondence and communications on behalf of the Director.
Serve as a delegated point of contact for families, Care Coordinators, and internal stakeholders.
Support outreach initiatives, interdepartmental coordination, and community engagement efforts.
Ensure all program records, reports, and documentation meet OPWDD, state, federal, and AABR compliance standards.
Maintain organized files related to participant services, staff documentation, and program operations.
Support audits, internal reviews, and compliance follow-ups as directed.
Collaborate with the Fleet Manager regarding vehicle maintenance and transportation logistics.
Assist with scheduling and coordination of transportation for program-related activities.