Remote LTC Pharmacy Order Entry Technician

Symbria•Auburn, MA

2d•Remote

About The Position

Symbria Rx Services is seeking a team oriented, experienced Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings. The primary purpose of this position is computer data entry of prescription orders and medical records. Position Details: 10:30am and 7:00pm EST, and rotating weekends. Must be able to work rotating holidays. FrameWorks LTC Experience required, Docutrack preferred Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI.

Requirements

High School diploma or general education degree (GED).
Pharmacy Technician license and Certification (CPhT) as per state requirements.
Frameworks and Docutrack experience preferred.
Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.
Pharmacy data entry experience; minimum one year.
Strong knowledge of Brand/Generic drugs and medical terminology.

Nice To Haves

Long-term care pharmacy experience preferred.
Frameworks LTC Experience required, Docutrack preferred

Responsibilities

Contact physician’s office as needed for refill authorization.
Contact client for verification of orders as needed.
Process all new and refill prescriptions.
Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
Document correspondence and follow up in the system.
Prepare audit sheets and provide feedback to manager.
Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
Initiate and document correspondence and follow up in system.
May assist with research of lost or missing orders per internal department requests.
May provide backup support to other pharmacy groups based on business needs or production levels.
Answer incoming calls promptly and provide high standard of customer service to the client.