LT Branch Store Parts Manager

Ring Power•St. Petersburg, FL

10d

About The Position

Main Duties & Responsibilities Primary Job Role Hire, train, develop and evaluate performance of department staff. Ensures positive customer experience including training, proactive coaching and mentoring. Fosters meaningful customer relationships as measured by net loyalty score Maintain company standards in housekeeping and contamination control. Advocates positive relationships among peers and team members, including product support sales, service personnel and prime product sales. Represent department in customer meetings (internal and external). Maintains current and organized records to include, cash sale reconciliation, B/O reporting, action pending, payables and petty cash report Maintains effective operations: Inventory integrity, timely inventory receipts, will call current and organized, walk the deck (times 2), Returns done daily (counter & shop), establishes work schedules and responsibilities in accordance with department standards. Understands G/L structure and applies when reviewing operational statement, direct expenses and gross margin report. Establish department budgets, goals and initiatives. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Fostering Teamwork: Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions. Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits. Monitors budget usage and ensures critical costs are covered. Seeks ways to reduce costs. Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas

Requirements

High School diploma or GED
3-4 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid Drivers License
Strong computer skills with Microsoft Office applications

Responsibilities

Hire, train, develop and evaluate performance of department staff.
Ensures positive customer experience including training, proactive coaching and mentoring.
Fosters meaningful customer relationships as measured by net loyalty score
Maintain company standards in housekeeping and contamination control.
Advocates positive relationships among peers and team members, including product support sales, service personnel and prime product sales.
Represent department in customer meetings (internal and external).
Maintains current and organized records to include, cash sale reconciliation, B/O reporting, action pending, payables and petty cash report
Maintains effective operations: Inventory integrity, timely inventory receipts, will call current and organized, walk the deck (times 2), Returns done daily (counter & shop), establishes work schedules and responsibilities in accordance with department standards.
Understands G/L structure and applies when reviewing operational statement, direct expenses and gross margin report.
Establish department budgets, goals and initiatives.
Performs other duties as assigned.