LSW/CADC Intake Worker

TCA Health•Chicago, IL

3d•$50,000 - $54,600•Onsite

About The Position

TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago’s leading Federally Qualified Healthcare Centers. POSITION SUMMARY PLEASE NOTE: This position will be on-site. We are seeking an intake worker for behavioral health and substance abuse intervention. The intake worker would be part of the behavioral health team, working in collaboration with providers and community health workers.

Requirements

Bachelor’s degree in social work, psychology, or a related field
Experience working in a similar role or within social services
Strong knowledge of community resources and services
Excellent communication and interpersonal skills
Experience with case management software
Strong organizational and time-management skills
Ability to handle sensitive information with discretion
Proficient in Microsoft Office Suite
Excellent problem-solving abilities
Empathetic and non-judgmental attitude
Ability to work independently and as part of a team
Strong written and verbal communication skills
Experience in customer service or client support
Applicants must be authorized to work for ANY employer in the U.S. without sponsorship.

Responsibilities

Conduct initial client assessments to gather detailed information
Evaluate clients' needs and determine eligibility for services
Identify appropriate levels of care and refer accordingly
Maintain accurate and up-to-date client records
Coordinate with other service providers and agencies
Follow up with clients to monitor progress and address any additional needs
Assist clients in completing necessary paperwork and applications
Ensure confidentiality and privacy of client information
Participate in team meetings and case conferences
Stay informed about community resources and services
Provide crisis intervention and support as needed
Advocate on behalf of clients to access necessary services
Develop and maintain positive relationships with clients and service providers

Benefits

Medical Insurance (4 plan options)
Dental Insurance (2 plan options)
Vision
LTD (company paid)
Life AD&D (company paid)
401k with employer match
PTO
Paid Holidays
Other voluntary benefits through Aflac
providers may be eligible for continuing medical education reimbursement, paid CME days, and NHSC Student Loan Repayment