LPR Trainer

Hide and Seek Recovery • Houston, TX

1d • Onsite

About The Position

The LPR Trainer is responsible for onboarding and training new hires on the safe, accurate, and effective operation of the DRN LPR system and HNS Recovery's field scanning processes. This role delivers hands-on, ride-along, and classroom-style training covering DRN LPR equipment operation and troubleshooting, pre-trip and post-trip inspections, effective plate scanning techniques (street-by-street in residential and commercial areas), grid scanning and using ClearPlan maps to identify vehicles assigned for repossession, and safe driving habits and field readiness evaluation. The trainer will also observe and evaluate trainee performance (including driving behaviors and decision-making) to determine readiness and fit for the role.

Requirements

• Strong ability to teach, coach, and communicate clearly with new hires.
• Working knowledge (or ability to quickly learn) DRN LPR operations, grid scan methodology, and map-based search planning.
• Strong attention to detail and ability to train others on accuracy and consistency.
• Comfort working independently in the field and leading ride-alongs.
• Ability to remain calm, professional, and safety-focused in fast-paced environments.
• Ability to document training progress and provide objective feedback.
• High school diploma or GED (or equivalent experience).
• Valid driver's license and ability to operate company vehicles.
• Ability to work the assigned schedule (day or night shift, including weekends as needed).
• Ability to pass pre-employment screening as required by company policy (for example: background check, MVR check, drug screening).
• 1 Year experience as an LPR Driver.

Nice To Haves

• Prior experience operating an LPR system (DRN experience strongly preferred).
• Experience in repossession support, asset recovery operations, or related field.
• Prior training, coaching, or lead experience (formal or informal).
• Mechanical/technical comfort troubleshooting devices, cameras, mounts, and basic connectivity.

Responsibilities

• Train new hires on DRN LPR system operations, including daily workflow, scanning methods, alerts, and system best practices.
• Conduct structured onboarding including policies, safety standards, performance expectations, and field procedures.
• Provide hands-on field training with ride-alongs for real-world instruction and skill.
• Train employees on company standards for capturing unique license plate data through consistent and complete scanning routes.
• Teach trainees how to power up, log in, and properly operate DRN hardware/software.
• Teach trainees how to confirm camera alignment, function, and capture.
• Teach trainees how to identify and troubleshoot common camera/system issues.
• Teach trainees how to verify that cameras are working properly before and during use.
• Teach trainees how to protect, handle, and secure company equipment.
• Train new hires to scan street-by-street with thorough coverage in residential and commercial facilities (parking lots, retail centers, apartment complexes, business parks).
• Coach trainees on maximizing plate reads while maintaining accuracy and consistency.
• Train on operational search strategies including grid scanning techniques and zone coverage.
• Train on using ClearPlan maps to locate vehicles assigned for repossession.
• Train on identifying out vehicles and prioritizing search.
• Train on documenting search activity and results per company standards.
• Observe trainee driving habits and field behavior to assess safety, awareness, decision-making, and compliance.
• Evaluate route discipline, scanning effectiveness, and ability to follow SOPs.
• Provide clear coaching feedback and document performance.
• Recommend readiness for solo operation or additional training time.
• Report safety incidents, equipment failures, or policy violations promptly to leadership.
• Maintain training checklists, completion records, and evaluation forms.
• Track trainee progress against required competencies and training modules.
• Communicate progress, needs, and concerns to leadership in a timely manner.
• Suggest improvements to training materials, checklists, and SOPs based on field observations.
• Assist in updating training content as DRN tools, mapping functions, and company strategies evolve.
• Produce and update Training Material for New Hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED