LPN Nurse, Remote Nurse Monitor-Remote/Boston, MA

Brook•Boston, MA

1d•Remote

About The Position

Brook Health delivers care beyond the walls of the doctor’s office, providing people living with chronic conditions a highly personalized experience enhanced by AI and powered by mobile apps, connected devices, and a team of health coaches and clinicians. The company supports smart, daily decisions and partners with primary care physicians to help patients achieve long-term health goals. Their product suite includes continuous remote monitoring, population health management tools, and a CDC-approved diabetes prevention program. Brook fosters an intentional, user-centric culture with high expectations for delivering better health outcomes. The Licensed Practical Nurse (LPN), Remote Nurse Monitor is central to Brook’s care model, combining clinical expertise with compassion to provide human connection in technology-driven care. This role acts as an extension of the provider’s office, monitoring patients’ health data in real time and guiding them through daily decisions for improved health outcomes. The LPN builds trusted relationships, helping patients interpret readings, stay engaged in care plans, and feel supported. Collaboration with Registered Nurses, Health Coaches, and provider partners is key to identifying early signs of risk, closing care gaps, and ensuring timely interventions. This position is ideal for a nurse who values meaningful patient interaction, embraces innovation, and seeks to redefine chronic care delivery through empathy, data, and technology.

Requirements

Active and unrestricted LPN/LVN license in MA with willingness to obtain additional licensure as needed.
Strong understanding of scope of practice and clinical decision-making for remote patient monitoring.
Proficiency with EMR/EHR systems and comfort using digital tools to manage patient data.
Excellent verbal and written communication skills, with empathy and professionalism in every patient interaction.
Strong organizational and documentation skills, with attention to detail and accuracy.
Collaborative mindset and ability to thrive in a tech-forward, fast-paced environment.
Minimum 3 years of practical nursing experience in a primary care, community health, or telehealth setting.
Experience addressing care coordination, medication adherence, and social determinants of health.

Nice To Haves

Experience in primary care, chronic disease management, or population health preferred.
Exposure to AI- or technology-supported care delivery models is a plus.

Responsibilities

Introduces new patients to Brook’s remote monitoring program, explains device setup and usage, and ensures each patient feels comfortable and confident participating in their care.
Reviews incoming biometric data and patient-reported information to identify changes in condition, trends, or areas requiring follow-up or escalation.
Engages directly with patients to provide education, encouragement, and early intervention when health readings fall outside expected ranges.
Communicates with primary care providers, specialists, and internal Brook team members to share insights, close care gaps, and maintain continuity of care.
Maintains accurate, timely, and complete documentation in EMR systems; ensures compliance with HIPAA and all applicable privacy and security requirements.
Contributes to initiatives that improve patient experience, clinical workflows, and adherence to quality metrics and CPT billing standards.
Works closely with the RN Team Lead, Health Coaches, and Clinic Success Managers to ensure seamless communication, consistent patient experience, and operational excellence.

Benefits

Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage.
Brook contributes 50% of premiums for coverage of a spouse or domestic partner.
Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses such as deductibles, prescriptions, and office visits.
Brook provides a concierge service to help employees and their families manage healthcare needs like claims, referrals, and care coordination.
Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most.
Our PTO program is truly flexible — no accruals and no preset limits. You and your manager decide what’s reasonable, so you can take the time you need to recharge.
Dedicated sick time to support your health and well-being.
A generous holiday schedule that ensures time to rest and celebrate with family and friends.
Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury.
Brook provides company-paid life insurance equal to one times salary, up to a set maximum.
All employees (full-time and part-time) are automatically enrolled in our 401(k) plan. Brook provides a company match to help employees grow their retirement savings.
Brook helps employees build financial resilience by supporting contributions to an emergency savings account. Brook matches a portion of employee contributions, helping the fund grow faster.
When you refer a candidate who is hired, you’ll receive a referral bonus.