About The Position

Chronic Care Staffing is seeking a compassionate and detail-oriented Bilingual Care Coordinator (LPN) to support patients managing chronic conditions in a fully remote setting. This role is ideal for nurses who enjoy patient engagement, care coordination, and improving long-term health outcomes through consistent communication and support. You’ll play a critical role in helping patients stay on track with care plans while collaborating closely with providers and internal teams.

Requirements

  • Active, unencumbered LPN/LVN license
  • Must live in MST or PST (required)
  • Fluent in English and Spanish
  • Active BLS certification
  • Strong proficiency with EHR systems
  • Proficiency in Google Suite
  • Ability to work independently in a HIPAA-compliant home office
  • Strong clinical reasoning, problem-solving, and communication skills
  • Excellent verbal and written communication abilities
  • Private, distraction-free, HIPAA-compliant workspace
  • Reliable high-speed internet
  • Dual monitor setup

Nice To Haves

  • Experience in care coordination, CCM, TCM, or remote patient monitoring
  • Familiarity with community resource navigation
  • Experience educating patients/families on chronic conditions
  • Knowledge of CMS compliance, reporting, or quality measures
  • Team-oriented mindset in a remote environment

Responsibilities

  • Conduct monthly Chronic Care Management (CCM) outreach calls and enroll patients
  • Perform health risk assessments and support Transitional Care Management (TCM)
  • Assist with Remote Patient Monitoring (RPM) and chronic condition tracking
  • Educate patients and families on diagnoses, medications, and care plans
  • Coordinate care between patients, providers, and internal teams
  • Encourage adherence to treatment plans and patient self-management
  • Accurately document all interactions in EHR systems
  • Maintain productivity targets while delivering empathetic patient care
  • Ensure compliance with HIPAA, CMS, and company standards

Benefits

  • Paid Time Off (PTO)
  • 401(k) Retirement Plan
  • Health, Dental, and Vision Coverage
  • Life and LTD Benefits
  • Growth Opportunities
  • Pay Reviews
  • No Weekend Work
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