Low Voltage Specialties Technician

Summit Companies•Pasadena, TX

About The Position

JOB SUMMARY: The purpose of the Low Voltage Specialties Technician position is to install, troubleshoot, service and repair low voltage, networks, access control, Audio/Video, and security systems, with minimal supervision. ESSENTIAL JOB DUTIES: Appropriate use of required tools and test equipment such as multi-meter, meter, laptop to program, lifts, etc. to repair or replace low voltage system components. Comprehensive working knowledge of low voltage standards. Programing and software knowledge with a variety of low voltage systems that is used when removing or replacing components to include network equipment, A/V equipment, access control, security etc. Troubleshoot to determine fault or faults related to networks, A/V, access control and security. Repair or replace damaged equipment related to networking, A/V, access control and security systems. fire Communicate with internal and external customers in a professional manner. Required to be punctual to required work locations and complete scheduled projects in timely manner. Use Field Service Lightning to track work orders, materials needed, time on job, etc. Complete documentation on work orders. Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies, and procedures. Participate in weekly Toolbox talks.Employee must know where all related safety documentation is at all times on each project. Ensure company provided vehicle is clean and well maintained as required by company policies. Technicians will be placed in on-call status as required by location to handle emergency service requests. Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes. Train service technician trainees all applicable aspects of fire protection. Other duties may be assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Requirements

High School Diploma or equivalent, required.
2 years low voltage experience, specifically in networks, A/V, access control and security systems required.
Must have the ability to effectively read, write and communicate in English with employees and customers.
Valid driver’s license with acceptable driving record required.
Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
Must be able to travel 90% of the time, locally.

Nice To Haves

NICET, CTS, manufacturer or state specific certification, preferred.
2 years of professional computer skills, preferred.
2 years using business intelligence systems, Salesforce, Sage 300 CRE, or similar, preferred.

Responsibilities

Install, troubleshoot, service and repair low voltage, networks, access control, Audio/Video, and security systems, with minimal supervision.
Appropriate use of required tools and test equipment such as multi-meter, meter, laptop to program, lifts, etc. to repair or replace low voltage system components.
Comprehensive working knowledge of low voltage standards.
Programing and software knowledge with a variety of low voltage systems that is used when removing or replacing components to include network equipment, A/V equipment, access control, security etc.
Troubleshoot to determine fault or faults related to networks, A/V, access control and security.
Repair or replace damaged equipment related to networking, A/V, access control and security systems.
Communicate with internal and external customers in a professional manner.
Required to be punctual to required work locations and complete scheduled projects in timely manner.
Use Field Service Lightning to track work orders, materials needed, time on job, etc.
Complete documentation on work orders.
Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies, and procedures.
Participate in weekly Toolbox talks.
Employee must know where all related safety documentation is at all times on each project.
Ensure company provided vehicle is clean and well maintained as required by company policies.
Technicians will be placed in on-call status as required by location to handle emergency service requests.
Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
Train service technician trainees all applicable aspects of fire protection.
Other duties may be assigned.