Low-Voltage Field Technician

GardaWorld•Greensboro, NC

37d•$28 - $35•Onsite

About The Position

Join ECAM as a Low-Voltage Field Service Technician! ECAM, a leader in outdoor video surveillance, is hiring a Field Service Technician in Charlotte, NC In this hands-on role, you'll install, service, and maintain Mobile Surveillance Units (MSUs), CCTV systems, and alarms. You'll perform regular maintenance checks, support field projects, manage inventory, and ensure that equipment operates at peak performance. This is an excellent opportunity to join a stable, growing company that values your technical skills and offers a supportive team environment. Bring your can-do attitude and make a difference with ECAM.

Requirements

Authorized to work in the United States
High school diploma or equivalent; vocational or technical training preferred.
Valid driver's license must meet company driving requirements.
You must pass all hiring requirements, including background check and drug screening.
One year of hands-on experience with CCTV or alarm system installation.
Technical knowledge of CCTV, access control, and low-voltage electronics.
Basic understanding of electricity and job site safety practices.
Familiarity with Microsoft Office, Internet Explorer, and the ability to quickly learn new software.
May need to obtain and maintain a valid state security license, depending on location.
Physically capable of lifting up to 50 lbs., staying alert for long periods, and managing tools and equipment with dexterity.

Nice To Haves

Strong communication, problem-solving, and follow-up skills.
Ability to manage multiple tasks at once with minimal supervision.
Working knowledge of wire types, wire sizing, and common electrical standards.
Comfortably using manual and electric hand tools following best safety practices.
Good understanding of LAN systems as part of integrated security setups.
Able to write basic reports, logs, and routine correspondence.
Self-motivated and reliable team player who can also work independently.
Comfortable working at heights and in physically active roles.

Responsibilities

Ensure all Mobile Surveillance Units (MSUs) and commercial sites under maintenance agreements are fully operational, clean, and accurately documented. Perform weekly preventative maintenance.
Collaborate with operations teams to guarantee timely, on-budget project completion.
Support subcontractors, installers, project coordinators, engineering managers, and sales personnel by conducting thorough site surveys.
Provide consistent communication and updates to branch staff.
Prepare and submit detailed daily activity reports.
Stay current and knowledgeable in mobile surveillance systems and related technologies.
Manage and update MSU and job site inventory records.
Foster and maintain strong, professional relationships with clients.
Keep Account Executives and branch personnel informed of any issues or developments at customer sites.
Safely transport MSUs to, from, and between customer locations.
Review video footage upon request from operations or clients and ensure operations is notified of all review requests.
Perform other duties as required.

Benefits

Competitive salary: $28-35 / Hour
Work site location: Charlotte, NC
Set schedule: Monday through Friday, 8:00 a.m. To 5:00 p.m.
Flexibility is essential, as team members must be available to work nights, weekends, and holidays as needed.
Overtime may be required based on business needs.
Comprehensive benefits: medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career growth: career growth opportunities at ECAM
Travel: This position requires the ability to drive and travel up to 75% of the time within the assigned territory.

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