Low Threshold Housing Assistant Program Director - Homeless Services
About The Position
At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Eliot’s Homeless Services Division is seeking a dedicated Assistant Program Director to join our Low Threshold Housing Team which provides an array of onsite supportive services, including recovery coaching, MAT/Psychiatry, wrap-around case management & clinical coordination, medical consultation and direct interventions, and access to trauma-focused treatment modalities. The ideal candidate is a compassionate and skilled leader with strong experience in mental health, substance use, and homelessness services, capable of overseeing daily operations while providing real-time guidance and supervision to a multidisciplinary team. They bring a trauma-informed, recovery-oriented approach, excel at building collaborative relationships with clients and staff, and are adept at coordinating care, managing program logistics, and supporting residents in achieving housing stability.
Requirements
- Bachelor’s Degree in Psychology, Social Work or Counseling and three years relevant experience in the mental health substance use field
- Will consider candidates with substantial lived or professional experience without a degree on a case by case basis
- Demonstrated knowledge of substance use disorders, harm reduction, homelessness, dual diagnosis and Evidence Based Practices.
- Must possess exemplary leadership skills and ability to provide effective real time guidance and support to employees.
- Must have a valid driver's license and reliable transportation.
Nice To Haves
- Master’s Degree in the Healing Arts or BA in Nursing preferred
Responsibilities
- Oversee general operations and support service provision at respective Low Threshold Site.
- Provide real time guidance and support to milieu, security, and clinical staff.
- Provide weekly individual supervision to all milieu staff, as well as guidance and training to security personnel as needed/assigned.
- Promote hope, empowerment and recovery in all aspects of care. Model professional behavior for staff and promote use of trauma-informed and empowering language and interventions.
- Oversee staff and security scheduling to ensure appropriate coverage for the program.
- Serve as a part of an afterhours on call rotation for the Low Threshold sites as assigned.
- Facilitate weekly house meetings with residents to obtain feedback related to programming, disseminate important information, and to also plan recreational/educational/support service events for the site.
- Ensure timely collection and submission of all data necessary for BSAS, DPH and Agency reporting requirements
- Provide mediation and guidance for resident disputes as applicable and escalate concerns to the Director of Low Threshold Residential Services as needed.
Benefits
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
501-1,000 employees
