Position Overview: Reporting to the Loss Prevention Manager and Store Manager, the Loss Prevention Agent is the asset protection and safety specialist of our stores; playing a critical role in delivering on our commitment to be in stock for our guests. The Loss Prevention Agent serves both our internal and external customer by creating a safe work environment and reducing inventory shortages. Key Responsibilities: Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations. Assist store and loss prevention management with investigations of both internal and external customers. Patrol the store and post in designated areas as directed by the Loss Prevention Manager. Identify shortage risks and service all customers in accordance with company standards. Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily. Identify shortages of inventory, partner with loss prevention management on creating solutions. Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents. Support loss prevention management with audits and inventory counts. Ensure full confidentiality at all times. Assist with special projects, as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees