Loss Prevention Supervisor
About The Position
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governors Palace, San Antonio Convention Center and other well-known landmarks. Omni La Mansion del Rios associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match. To ensure the routines and tasks of each shift are properly completed in accordance with Omni standards.
Requirements
- Must have prior Loss Prevention experience
- Must become TABC, CPR and basic first-aid certified
- Must be able to work a flexible schedule including day, evening, weekends and holidays
Responsibilities
- Ensures that all Loss Prevention personnel functions are being properly completed by the Loss Prevention Department
- Ensures that shift personnel are properly assigned at all times
- Reviews all reports completed by Security officers to ensure accuracy and timely submission
- Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times
- Reports all observed hotel property deficiencies and safety hazards
- Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates
- Ensures that all phases of the key control program are maintained and any discrepancies noted are investigated thoroughly and reported to the Director/Assistant Director of Security
- Ensures that all Security equipment (i.e., uniforms, walkie-talkies, cameras, etc.) is kept clean and in good working condition
- Monitors all traffic in the lobby area, restaurant, restrooms, garage area, room service area, meeting spaces and guest corridors to control non-guest access
- Reports all associates using unauthorized Hotel entrance/exits when reporting for work or leaving for the day to the Director of Security
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
