Loss Prevention Store Detective
About The Position
The Loss Prevention Store Detective at TJ Maxx is responsible for completing daily tasks related to Store Loss Prevention and safety programs. This role involves maintaining positive relationships with Store Management, conducting apprehensions according to established policies, and communicating with store Associates about damage and shrink initiatives. Key duties include identifying and resolving internal and external theft, adhering to shoplifter guidelines, and providing courteous customer service. The detective promotes a culture of honesty and integrity, maintains confidentiality, and participates in investigations and surveillance. They are also responsible for ensuring apprehensions align with store theft activity, completing accurate paperwork, maintaining evidence, and professionally engaging in legal activities when necessary. The position coordinates shrink-related activities with Store Management, adheres to labor laws and procedures, supports store shrink reduction goals, encourages Associate use of shrink reduction resources, and promotes safety awareness to maintain a safe environment. TJX Companies, a Fortune 100 company, emphasizes growth, diversity, collaboration, and development opportunities for its associates.
Requirements
- Excellent communication skills and sound judgment
- Basic computer skills
- Basic time management skills
- Investigative / analytical skills
- Ability to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors to accomplish tasks
- Able to work a flexible schedule to support business needs
- 0-2 years retail or security experience
Responsibilities
- Completes the daily tasks required for Store Loss Prevention and safety programs
- Maintains positive relationships with Store Management
- Conducts apprehensions within established policies and guidelines
- Communicates with store Associates on damage and shrink initiatives
- Identifies and resolves internal and external theft
- Adheres to established shoplifter guidelines and policies
- Provides timely, courteous and knowledgeable service to customers
- Promotes a culture of honesty and integrity; maintains confidentiality
- Observes, apprehends, and/or deters any acts of dishonesty from outside sources
- Participates in investigations and surveillance as assigned
- Ensures apprehensions are consistent with store theft activity
- Completes and distributes paperwork in an accurate and timely manner
- Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
- Coordinates and complete shrink related activities in partnership with Store Management
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Encourages Associate use of shrink reduction resources
- Promotes safety awareness and supports maintenance of a safe environment
Benefits
- Associate discount
- EAP
- Smoking cessation program
- Bereavement policy
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match (for those who meet service or hours requirements)
- Medical insurance (for those who meet service or hours requirements)
- Dental insurance (for those who meet service or hours requirements)
- Vision insurance (for those who meet service or hours requirements)
- HSA (for those who meet service or hours requirements)
- Health care FSA (for those who meet service or hours requirements)
- Life insurance (for those who meet service or hours requirements)
- Short/long term disability (for those who meet service or hours requirements)
- Paid parental leave (for those who meet service or hours requirements)
- Paid holidays (for those who meet service or hours requirements)
- Paid vacation (for those who meet service or hours requirements)
- Paid sick leave (for those who meet service or hours requirements)
- Auto/home insurance discounts (for those who meet service or hours requirements)
- Scholarship program (for those who meet service or hours requirements)
- Adoption assistance (for those who meet service or hours requirements)
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
