Loss Prevention Specialist

Nebraska Furniture Mart•Kansas City, KS

11d•$19 - $23

About The Position

NFM is looking for a Loss Prevention Specialist to monitor a closed-circuit TV security system for signs of illegal activities, in order to protect company assets and identify customers and/or staff who need assistance. This person will be responsible for apprehending and detaining individuals involved in illegal activities. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Requirements

High School Diploma/GED preferred
1 year of security or customer service-related experience preferred
Valid driver’s license and acceptable driving record
Minimum 6 months of Retail Loss Prevention Experience
Certification in OC (Oleoresin Capsicum) deployment within one (1) year of employment and maintain certification standards.
Exception: TX – Not required
Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employment
Ability to work night, weekend and/or early morning hours based on business needs
Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check

Responsibilities

Assist: Help investigators in making stops, detentions and apprehensions. Call 911 when needed and record/recover any evidence seized during an apprehension
Support: Stop, apprehend and detain shoplifters and write incident reports for criminal activity
Monitor: Track retail, warehouse and parking areas via closed circuit TV system and report information to the appropriate staff
Assess: Surveil staff for internal theft and policy violations, which are to be reported to Human Resources
Collaborate: Work with the display team to secure vulnerable merchandise
Report: Keep a computerized journal of daily activities and conduct safety checks to audit compliance with security policies.

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