Loss Prevention Specialist

Albertsons Companies•Garland, TX

7d•Onsite

About The Position

PURPOSE: • To prevent loss and control shrink by performing loss prevention activities and monitoring company policies and programs throughout the store. • To deter, detect, and apprehend individuals committing thefts or other crimes against Albertsons at the store level. • To assist in additional Loss Prevention functions as required by the Loss Prevention Manager. • To provide a safe and secure environment for customers, associates, and vendors. DUTIES AND RESPONSIBILITIES: Shrink Control • Monitors the checkout area for consumer fraud, associate dishonesty, and compliance with cash handling and register procedures. • Follows up on front-end exception report transactions as directed by the Loss Prevention Manager. • Observes customers throughout the store to monitor shrink control, safety, and customer service. • Apprehends shoplifters in accordance with state/local laws and company policy. • Cooperates with police departments, courts, and public agencies under the direction of Loss Prevention and/or Corporate Counsel. • Monitors the receiving area and conducts delivery audits to detect vendor fraud, associate dishonesty, and compliance with receiving procedures. • Assists management with loss prevention inspections. • Responds to Electronic Article Surveillance (EAS) alarms. • Maintains loss prevention and physical security equipment (CCTV, EAS systems, intrusion alarms). • Conducts store inspections/audits to ensure compliance with shrink control and physical security policies; documents violations and notifies management and the Loss Prevention Manager. • Conducts internal and vendor investigations as directed. • Performs additional duties as assigned by the Loss Prevention Manager. Safety & Food Safety • Participates in the store’s Safety Committee. • Reports unsafe associate conduct to store management and the Loss Prevention Manager. • Reports unsafe conditions and takes immediate action when an imminent safety hazard exists. • Reports deficiencies in food safety standards and takes immediate action when freshness or quality standards are not met. Communication and Training • Communicates with management on all loss prevention issues. • Trains associates on loss prevention programs and policies as directed by the Loss Prevention Manager. Other Duties • Develops trust, credibility, and rapport with store management and associates. • Builds and maintains strong working relationships with local police, law enforcement agencies, and court personnel. • Compiles, submits, and communicates routine statistical data to the Division Loss Prevention office as required.

Requirements

Must be at least 20 years of age.
High school diploma or equivalent required; college degree preferred.
Must pass a drug test.
Subject to a criminal background check; must have no felony convictions or convictions related to theft, violence, sexual misconduct, minors, embezzlement, or any offense that may endanger the company, its associates, customers, or assets.
Ability to read, understand, and interpret signs, shelf labels, and date codes.
Ability to follow written and oral instructions.
Ability to perform basic math (addition, subtraction, multiplication, division) to compile and communicate statistical data.
Ability to work cooperatively as part of a team.
Ability to learn, understand, and apply company manuals, loss prevention policies, and operational practices.
Ability to handle confrontational situations and respond quickly to incidents.
Basic computer skills required for email, attachments, and accessing reports.
Night and weekend work required.

Nice To Haves

college degree preferred.

Responsibilities

Monitors the checkout area for consumer fraud, associate dishonesty, and compliance with cash handling and register procedures.
Follows up on front-end exception report transactions as directed by the Loss Prevention Manager.
Observes customers throughout the store to monitor shrink control, safety, and customer service.
Apprehends shoplifters in accordance with state/local laws and company policy.
Cooperates with police departments, courts, and public agencies under the direction of Loss Prevention and/or Corporate Counsel.
Monitors the receiving area and conducts delivery audits to detect vendor fraud, associate dishonesty, and compliance with receiving procedures.
Assists management with loss prevention inspections.
Responds to Electronic Article Surveillance (EAS) alarms.
Maintains loss prevention and physical security equipment (CCTV, EAS systems, intrusion alarms).
Conducts store inspections/audits to ensure compliance with shrink control and physical security policies; documents violations and notifies management and the Loss Prevention Manager.
Conducts internal and vendor investigations as directed.
Performs additional duties as assigned by the Loss Prevention Manager.
Participates in the store’s Safety Committee.
Reports unsafe associate conduct to store management and the Loss Prevention Manager.
Reports unsafe conditions and takes immediate action when an imminent safety hazard exists.
Reports deficiencies in food safety standards and takes immediate action when freshness or quality standards are not met.
Communicates with management on all loss prevention issues.
Trains associates on loss prevention programs and policies as directed by the Loss Prevention Manager.
Develops trust, credibility, and rapport with store management and associates.
Builds and maintains strong working relationships with local police, law enforcement agencies, and court personnel.
Compiles, submits, and communicates routine statistical data to the Division Loss Prevention office as required.

Benefits

medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility).
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.
Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

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