Loss Prevention Specialist

First National Bank Texas•Killeen, TX

About The Position

Complete risk review of checks accepted for negotiation Complete holistic risk review of accounts Investigate potential risk/fraudulent activity Place or revise Regulation CC holds to reduce the exposure of risk to the bank and ensure holds are compliant Initiate internal account closings/reversals Initiate Verafin cases Process return notices Professionally communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makers Complete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limits Make decisions on routine issues in accordance with the Loss Prevention guidelines and assigned approval limits Provide branch and contact center assistance with minimal assistance Regular and predictable attendance and punctuality Other duties as assigned Position level will be dependent upon internal and external experience Physical Requirements: Must be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift up to 25 pounds FCBI is an equal opportunity employer.

Requirements

At least 18 years of age
High school diploma or equivalent
Working knowledge of Microsoft Office and general office equipment
Able to communicate in a professional manner verbally and in writing
Able to work independently to meet deadlines but remain flexible
Well-organized, with sharp attention to detail
Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
Strong customer service skills (both internal and external customers)
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment

Responsibilities

Complete risk review of checks accepted for negotiation
Complete holistic risk review of accounts
Investigate potential risk/fraudulent activity
Place or revise Regulation CC holds to reduce the exposure of risk to the bank and ensure holds are compliant
Initiate internal account closings/reversals
Initiate Verafin cases
Process return notices
Professionally communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makers
Complete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limits
Make decisions on routine issues in accordance with the Loss Prevention guidelines and assigned approval limits
Provide branch and contact center assistance with minimal assistance
Regular and predictable attendance and punctuality
Other duties as assigned