Loss Prevention Specialist

Albertsons•Lake Charles, LA

4d•Onsite

About The Position

PURPOSE Prevent loss and control shrink by performing loss prevention activities and monitoring related company policies and programs throughout the store. Deter, detect, and apprehend individuals committing theft or other crimes against Albertsons at store level. Assist in other areas related to Loss Prevention as required by the Loss Prevention Manager. Provide a safe and secure store environment for customers, associates, and vendors. DUTIES AND RESPONSIBILITIES Shrink Control Monitor checkout area for consumer fraud, associate dishonesty, and compliance with cash handling and register policies. Follow up on front-end exception report transactions as directed by the Loss Prevention Manager. Observe customers throughout the store to monitor shrink control, safety, and customer service. Apprehend shoplifters in accordance with state/local laws and company policy. Cooperate with and respond to requests from police departments, courts, and other public agencies under Loss Prevention or Corporate Counsel direction. Monitor receiving area and conduct delivery audits to detect vendor fraud, associate dishonesty, and compliance with receiving policies. Assist management with loss prevention-related inspections. Respond to Electronic Article Surveillance (EAS) alarms. Maintain equipment related to loss prevention and physical security (CCTV, EAS systems, intrusion alarms). Conduct store inspections/audits to ensure compliance with shrink control and physical security policies; document violations and advise management and Loss Prevention Manager. Conduct internal and vendor investigations as directed by the Loss Prevention Manager. Perform other duties as assigned by the Loss Prevention Manager. Safety & Food Safety Participate in the store’s Safety Committee. Report unsafe associate conduct to store management and Loss Prevention Manager. Report unsafe conditions and take immediate remedial action when imminent hazards exist. Report deficiencies in food safety standards and take immediate remedial action when freshness or quality standards are not met. Communication & Training Communicate with management on all loss prevention issues. Train associates on loss prevention programs or policies as directed by the Loss Prevention Manager. Other Responsibilities Develop trust, credibility, and rapport with store management and associates. Maintain good working relationships with local police, law enforcement agencies, and court personnel. Compile, submit, and communicate routine statistical data to the Division Loss Prevention office as required.

Requirements

Must be at least 20 years of age.
High school education or equivalent required; college degree preferred.
Must pass a drug test.
Subject to criminal background check; no felony convictions or convictions related to theft, violence, sexual misconduct, or other factors that could endanger Albertsons’ reputation or assets.
Ability to read, understand, and interpret signs, shelf labels, and date codes.
Ability to follow written and oral instructions.
Ability to perform basic math calculations (addition, subtraction, multiplication, division) for compiling and reporting data.
Ability to work as part of a team.
Ability to learn and apply company manuals, loss prevention policies, and practices.
Ability to handle confrontational situations and respond quickly to incidents.
Basic computer skills for email and report access.
Night and weekend work required.

Nice To Haves

college degree preferred.

Responsibilities

Monitor checkout area for consumer fraud, associate dishonesty, and compliance with cash handling and register policies.
Follow up on front-end exception report transactions as directed by the Loss Prevention Manager.
Observe customers throughout the store to monitor shrink control, safety, and customer service.
Apprehend shoplifters in accordance with state/local laws and company policy.
Cooperate with and respond to requests from police departments, courts, and other public agencies under Loss Prevention or Corporate Counsel direction.
Monitor receiving area and conduct delivery audits to detect vendor fraud, associate dishonesty, and compliance with receiving policies.
Assist management with loss prevention-related inspections.
Respond to Electronic Article Surveillance (EAS) alarms.
Maintain equipment related to loss prevention and physical security (CCTV, EAS systems, intrusion alarms).
Conduct store inspections/audits to ensure compliance with shrink control and physical security policies; document violations and advise management and Loss Prevention Manager.
Conduct internal and vendor investigations as directed by the Loss Prevention Manager.
Perform other duties as assigned by the Loss Prevention Manager.
Participate in the store’s Safety Committee.
Report unsafe associate conduct to store management and Loss Prevention Manager.
Report unsafe conditions and take immediate remedial action when imminent hazards exist.
Report deficiencies in food safety standards and take immediate remedial action when freshness or quality standards are not met.
Communicate with management on all loss prevention issues.
Train associates on loss prevention programs or policies as directed by the Loss Prevention Manager.
Develop trust, credibility, and rapport with store management and associates.
Maintain good working relationships with local police, law enforcement agencies, and court personnel.
Compile, submit, and communicate routine statistical data to the Division Loss Prevention office as required.