Loss & Prevention Security Officer

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

3d

About The Position

The primary responsibility of the Security Officer is to ensure the safety and security of our guests, team members, and property. This includes patrolling the premises, monitoring surveillance systems, responding to emergencies, and enforcing hotel policies and procedures.

Requirements

• High school diploma or equivalent
• Valid security guard license (if required by local regulations)
• Prior experience in security or law enforcement preferred
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Physical fitness to perform patrol duties
• Willingness to work flexible shifts, including nights and weekends

Responsibilities

• Security Patrols: Conduct regular patrols of the hotel property, both indoors and outdoors, to identify and deter potential threats.
• Surveillance Monitoring: Monitor surveillance cameras to detect any suspicious activity or incidents.
• Emergency Response: Respond promptly to emergencies, such as fires, medical incidents, or security breaches, and take appropriate action.
• Access Control: Control access to restricted areas and monitor entry and exit points.
• Incident Reporting: Document all incidents and suspicious activity in detailed reports.
• Guest Assistance: Provide assistance to guests, such as escorting them to their rooms or addressing their concerns.
• Loss Prevention: Implement loss prevention measures to safeguard hotel property and guest belongings.
• Compliance: Adhere to all company policies, procedures, and local regulations.

Benefits

• Medical, Dental, Vision
• Hotel Discounts
• Paid Time Off
• Employee Assistance program

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED