Full-Time Loss Prevention Officer

Kohl's•Elk Grove, CA

9d•$19 - $30•Onsite

About The Position

As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations. What You’ll Do Create partnerships with store, law enforcement, and local network groups Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines Conducts surveillance of external theft using CCTV surveillance equipment Assist in internal theft investigations in compliance with Company Guidelines Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards Act as a representative on behalf of Kohl’s on legal proceedings as needed Inform Supervisors and Store Management of shortage control opportunities Monitor store alarm system and EAS system Support Loss Prevention awareness in the store Additional tasks may be assigned

Requirements

Ability to work independently with initiative
Strong customer service skills
Ability to make quick decisions in the company’s best interest
Uphold confidential information and investigations
Detail-oriented
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to satisfactorily complete company training programs.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Perform work in accordance with the Physical Requirements section.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Ability wear a body camera as part of daily responsibilities
Morning and Evening Availability

Nice To Haves

Prior experience or education in Loss Prevention, security or law enforcement
Knowledge of surveillance and apprehension techniques
Knowledge of or ability to learn Google applications and various other computer programs

Responsibilities

Create partnerships with store, law enforcement, and local network groups
Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
Conducts surveillance of external theft using CCTV surveillance equipment
Assist in internal theft investigations in compliance with Company Guidelines
Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
Act as a representative on behalf of Kohl’s on legal proceedings as needed
Inform Supervisors and Store Management of shortage control opportunities
Monitor store alarm system and EAS system
Support Loss Prevention awareness in the store
Additional tasks may be assigned

Benefits

WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)
INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
LIFE EVENTS (Legal and adoption assistance benefits)

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