Long-Term Rental Assistance Operations Specialist

NeighborImpactBend, OR
3d$30

About The Position

Join our team as a Long-Term Rental Assistance Operations Specialist and play a key role in strengthening housing stability in our community. Your attention to detail and commitment to accuracy will help keep rental assistance flowing smoothly, support participants, landlords, and uphold our agency standards. Make a meaningful impact by helping families maintain safe, stable housing. Location: Bend Compensation: $29.83/hour (plus $0.50/hour for bilingual Spanish) Hours: Regular full-time (40 hours/week) Benefits: 100% premium paid Medical, Dental, Vision and Life Insurance, Agency paid Retirement plan (up to 6%), almost 2 weeks of vacation time accrued in your first year, plus 14 paid Holidays annually, and separate sick leave accrual Deadline: Open until filled NeighborImpact Housing Overview NeighborImpact's Housing program offers crucial assistance to individuals and families in need within Crook, Deschutes, and Jefferson counties, as well as the Confederated Tribes of Warm Springs. The program can provide eviction prevention and deposit assistance, prioritizing applications based on need rather than a first-come, first-served basis. We value the respect and dignity of all. We aim to create a space that is physically and emotionally safe for all, regardless of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation. Overview of Key Duties and Responsibilities: The Long-Term Rental Assistance (LTRA) Operations Specialist A plays a vital role in supporting Housing Department operations and assisting program participants. This position is responsible for preparing and initiating contracts, tracking state and federal fund utilization, and ensuring full compliance with OHCS and HUD quarterly and annual reporting requirements. Key duties also include processing monthly rent payments to landlords and serving as an agency representative with community partners and the public. The LTRA Operations Specialist works under the direction of the Director of Housing.

Requirements

  • Bachelor’s degree required
  • Two years of direct experience in grant management, compliance, bookkeeping, fiscal management, program management or related services required
  • Proficiency in Microsoft Office suite, including Excel, required
  • Passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and houselessness required
  • Ability to travel throughout the tri-county area regularly, even in inclement weather, using personal vehicle required
  • Valid driver’s license
  • Proof of current auto insurance
  • Access to reliable transportation
  • Satisfactory criminal background check

Nice To Haves

  • Experience in Oregon Landlord/Tenant and Fair Housing Laws
  • Experience in addressing current challenges faced by low-income and poverty-affected populations and effectively serving these communities
  • Knowledge of community resources

Responsibilities

  • preparing and initiating contracts
  • tracking state and federal fund utilization
  • ensuring full compliance with OHCS and HUD quarterly and annual reporting requirements
  • processing monthly rent payments to landlords
  • serving as an agency representative with community partners and the public

Benefits

  • 100% premium paid Medical, Dental, Vision and Life Insurance
  • Agency paid Retirement plan (up to 6%)
  • almost 2 weeks of vacation time accrued in your first year
  • 14 paid Holidays annually
  • separate sick leave accrual
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