Logistics/Warehouse Manager

Pinnacle Transplant Technologies • Phoenix, AZ

8d • $88,900 - $120,000 • Onsite

About The Position

Pinnacle Transplant Technologies is a multi-service tissue bank committed to honoring the gift of donation and improving patients quality of life through the processing and distribution of high-quality allograft implants. For over a decade, Pinnacle has helped surgeons improve the lives of thousands of patients. We offer a comprehensive portfolio of products and solutions across multiple market segments, including Spine, Sports Medicine, General Orthopedics, Trauma, Dental, and Regenerative Medicine. Pinnacle is registered with the Food and Drug Administration (FDA) and accredited by the American Association of Tissue Banks (AATB). How You Contribute to Pinnacle Transplants SuccessThe Logistics Manager is responsible for the end-to-end management of warehouse operations, encompassing both inbound and outbound activities, within a highly regulated environment. This role ensures compliance with FDA regulations and AATB standards, safeguarding product integrity, traceability, and quality throughout the supply chain. The Logistics Manager is a hands-on, working day-to-day team player that will work within the team and with other departments.Work hours: Monday Friday; 8:00 am 5:00 pm (hours vary/flexible with hours)Work environment: Warehouse and office environment Location: North Phoenix, near 19th Avenue and Pinnacle Peak RoadPay Rate: $88,900 - $120,000 (dependent on experience/background)

Requirements

• Bachelors degree in Supply Chain, Logistics, or related field (preferred)
• 5+ years of warehouse management experience in a regulated environment (strongly preferred)
• Strong knowledge of FDA regulations (21 CFR Part 11, GMP) and AATB standards
• Excellent leadership, communication, and problem-solving skills

Nice To Haves

• Supply Chain & Project Management experience preferred, not required
• Lean principles preferred, not required
• Experience within an ERP (QAD) systems, implementation experience preferred

Responsibilities

• Direct receiving, inspection, and documentation of incoming materials in compliance with FDA and AATB requirements
• Manage quarantine, segregation, and release procedures for regulated products
• Verify supplier documentation and Certificates of Compliance before acceptance
• Ensure accurate recording and traceability of inbound shipments in validated warehouse systems
• Receive RMA grafts designated for return to customer owned inventory or re-work.
• Oversee order picking, packing, and shipping processes to meet regulatory and customer requirements
• Ensure outbound shipments comply with chain-of-custody, labeling, and documentation standards
• Coordinate with carriers to maintain validated transport conditions (e.g., temperature control)
• Monitor outbound accuracy, timeliness, and compliance with FDA and AATB guidelines
• Implement and enforce SOPs aligned with FDA and AATB standards
• Maintain documentation for audits, inspections, and regulatory reporting
• Partner with Quality Assurance to investigate and resolve non-conformances
• Maintain audit readiness at all times
• Conduct internal audits to ensure adherence to GMP (Good Manufacturing Practices) and GTP (Good Tissue Practices)
• Maintain accurate inventory records with full traceability
• Ensure controlled access to regulated materials
• Perform cycle counts and reconciliations in compliance with regulatory requirements
• Support validation and qualification of warehouse systems and equipment
• Train and supervise warehouse associates on FDA and AATB compliance requirements
• Promote a culture of regulatory awareness, safety, and accountability
• Assign tasks, monitor performance, and provide coaching for continuous improvement
• Ensure warehouse operations comply with OSHA, FDA, and AATB safety standards
• Maintain clean, organized, and controlled storage environments
• Drive initiatives to improve efficiency, safety, and compliance

Benefits

• Comprehensive medical, dental, and vision insurance, eligible first day of the month following your start date.
• Company-Paid Short and Long-term Disability Insurance.
• Company-Paid Identity Theft Protection.
• Company-Paid Life Insurance Policy of $50,000.
• Additional benefits such as: Voluntary Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.
• 401(k) Profit Sharing Plan with a 4% company match, eligible first day of the month following 90 days of employment, and 100% Vested from the start of plan.
• Paid Time Off:160 hours of Vacation time, 6.16 hours accrued bi-weekly. Available to use after 90-days of employment.(1) week, 40 hours of paid sick time. Accrual starts at date of hire per pay period. Available to use after 90-days of employment.(10) annual paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees