Logistics Team Member - Loadout Lead

Cookunity•San Francisco, CA

35d•$20 - $22•Onsite

About The Position

The Load-out Lead for our San Francisco hub will serve as CookUnity's on-site operational point of contact during dispatch, ensuring smooth and on-time loadout execution. This role is responsible for monitoring daily operations, verifying accuracy in driver check-ins and handoffs, and capturing real-time data to reduce delivery-related issues and improve visibility across partners.

Requirements

2-3 years of experience in logistics, warehouse, or delivery operations.
Strong understanding of driver coordination, loadout processes, and delivery tracking tools.
Proficiency with Excel, Google Sheets, Onfleet, Tableau and basic data reporting tools.
Excellent communication and problem-solving skills in fast-paced environments.
Ability to work early morning shifts and stand/walk for extended periods.

Responsibilities

Oversee middle mile (trucks) & last mile (drivers) check-in, loading flow, and dispatch timing to ensure on-time departures.
Monitor loadout sequencing, Gaylord container unloading, and distribution order to maintain efficiency, in addition to ensure proper handling of Cook Unity assets.
Verify truck seals, paperwork, Onfleet readiness, and route compliance before drivers leave the facility.
Support coordination between 3PL's, Fulfillment, and Middle Mile Truck providers during morning load-out hours.
Oversee bag & ice return program
Document and escalate delays, missing bags, and delivery-related issues in real time.
Conduct on-site verification for missing or misloaded bags to assist recovery before routes depart.
Maintain a daily operational log for visibility and post-shift reporting.
Ensure all new incoming drivers have completed onboarding Training
Track and record middle mile (trucks) & last mile (drivers) arrivals, departures, and loadout completion times.
Input on-site data into CookUnity reporting systems for weekly performance and CR visibility.
Identify recurring issues and propose improvements to reduce Credits & Refunds (CRs).
Act as the CookUnity representative between Warehouse, Last Mile Provider, and LA fulfillment during dispatch.