Logistics Systems Operation Specialist (EM7177)

Samsung SDS America•Plano, TX

7d•Onsite

About The Position

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit www.CelloLogistics.com. The ideal candidate will be responsible for overseeing the Logistics Management Systems such as SAP WMS, JDA TMS, Cello(SDS Operation Platform), etc., ensuring its data consistency, managing system access, and providing support to end-users to enhance productivity through issue resolution and process improvement initiatives.

Requirements

Bachelor’s degree in Supply Chain Management, Industrial Engineering, Information Systems, or related field.
4+ years of Logistics Management Systems, preferably in a manufacturing or distribution environment.
Knowledge of warehouse and transportation operations and processes.
Experience with WMS and TMS platforms such as SAP WM and JDA TMS.
Proficiency in system administration, data management, user access management and troubleshooting.
Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions.
Excellent communication and interpersonal skills, with the ability to communicate professionally with all levels of the organization including customers and carriers.
Ability to prioritize effectively, while meeting deadlines
Willingness to travel up to 25% within the U.S.

Nice To Haves

Preferable experience in working with Global Integrated Logistics Systems, including international freight, claim and billing processes.
Past experience with integrating external partners through EDI or API will be a plus.
Relevant experience in Samsung Electronics warehouses or 3PLs logistics companies specializing in transportation of electronics in US is preferred

Responsibilities

Manage and Monitor Logistics Management Systems such as WMS, TMS and Cello to ensure data accuracy and consistency.
Provide technical support to operation end-users, troubleshoot system issues
Collaborate with cross-functional teams to identify process inefficiencies and propose system-wide improvements.
Prioritize improvement requests based on their impact on productivity and business objectives.
For each improvement request, provide a technical outline detailing the approach for submission to the WMS and TMS development team as well as Cello team located in Korea HQ.
Define a strategy and execute tests to ensure the quality of corrections or new development items.
Plan the cutover and monitor the deployment of a new feature.
Train new users on system functionalities and provide ongoing support and guidance as needed.
Responsible for the day-to-day organizational task
Other responsibilities as assigned by management

Benefits

Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.
401(k) with Company Match Invest in your future with our competitive retirement savings plan—and we’ll match your contributions.
Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses.
Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug.
Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life’s biggest moments.
Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage.
Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.
Wellness Programs From fitness incentives to mental health support, we’ve got your well-being covered.
Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career.
Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication.
Subsidized Lunch Support Savor your meals with our support.
...and more! Explore additional benefits and programs designed to support you both at work and in your personal life.